Title : Product Manager- Telemetry ( Pendo Analytics )
Location: Dallas, TX or REMOTE
Other Synonyms Titles: Technical Product Managers
Position Summary
The Product Manager, Telemetry will establish and grow a telemetry and product performance measurement platform service, shaping the future of Blue Yonder’s world-class end-to-end supply chain software solutions. This role manages telemetry across our platform and portfolio of SaaS, PaaS. You will maximize the value of the telemetry tool, driving critical insights that shape product strategy and inform market opportunities.
You will collaborate across software product development teams, aligning telemetry capabilities with product needs, while ensuring compliance with data collection, privacy, and reporting policies. In addition, you will contribute to strategic decision-making through actionable insights from telemetry data.
As part of the Experience Domain Group, this position plays a pivotal role in fostering cross-functional collaboration and accountability across Design, Product Management, and Engineering, driving efficiency and elevating the fidelity of our solutions.
Reporting to the VP, Growth Engineering, you will be part of a team that is committed to a strategic, holistic view of the experience organization—across Design, Product Management, and Engineer—to drive collaboration and accountability, increase the fidelity of our offerings, and optimize efficiency.
Key Responsibilities
• Strategic Development: Establish and manage a comprehensive telemetry strategy, maximizing ROI and delivering actionable insights to inform market opportunities and product evolution.
• Platform Management: Oversee telemetry deployment across SaaS, PaaS, aligning with business needs.
• Collaboration: Partner with cross-functional teams (Product Management, Engineering, Design, Marketing, and Customer Success) to ensure telemetry adoption and maintenance, supporting product strategy and user needs.
• Compliance & Governance: Maintain adherence to data collection, privacy, and reporting policies, ensuring ethical and compliant telemetry practices.
• Roadmap: Define, publish, and update the telemetry roadmap, presenting progress and outcomes to leadership and stakeholders.
• Data Utilization: Translate telemetry data into actionable insights, driving informed decisions across product lifecycle stages.
• Evangelization: Advocate for the product vision, leveraging telemetry as a vehicle to align and prioritize strategic initiatives.
• Professional Development: Train and mentor teams on telemetry best practices, fostering a culture of data-driven decision-making.
Qualifications
- Bachelor’s degree in computer science, Engineering, or a relevant field; Master’s degree is a plus.
- 5+ years of experience in software product management, product engineering, or product design, with a focus on enterprise solutions.
- Expertise in telemetry tools, analytics, and platforms, with hands-on experience in monitoring, log management, data analytics, and visualization tools ( REQUIRED)
- . We are strongly looking for Pendo Analytics experience ( REQUIRED)
- Deep Understanding of software architectures across SaaS, PaaS, and customer-hosted systems.
- Strong understanding of agile development environments, with experience in DevOps practices and tools.
- Knowledge of data privacy regulations, data governance, and ethical data collection.
- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and communicate results effectively to stakeholders.
- Proven leadership skills with a history of driving consensus and delivering successful outcomes in cross-functional teams.
- Experience with machine learning, artificial intelligence concepts, and their application in telemetry systems is a plus.
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The salary range for this position is: USD $105,008.00 – $143,896.18
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
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Comprehensive Medical, Dental and Vision
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401K with Matching
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Flexible Time Off
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Corporate Fitness Program
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A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
