Product Designer
Remote
Work with purpose.
WorkBoard’s mission is to help companies and the people in them achieve their best results. We pioneered the Strategy Execution solution category so leaders can communicate strategy and align efforts well in a faster changing world, and so team members are energized by the purpose and impact of their work. Our customers drive faster growth and competitive advantage because they have higher alignment, real-time transparency, and sharper focus on the results that matter. Companies like Ford, Boeing, 3M, Mars, UBS, State Street Bank, Cisco, Juniper, Workday, Humana, Renault, Virgin Media O2 and many others use WorkBoard’s platform, expert services, and professional certification programs to achieve their ambitious strategies.
WorkBoard has built a clear lead in the Strategy Execution space in large part because its founders and team members are experienced company builders focused on true, differentiated value for our customers. WorkBoard is backed by top-tier venture investors including SoftBank, Andreessen Horowitz, Notable Capital, Intel Capital and Workday Ventures.
THE OPPORTUNITY
The direct WorkBoard buyer is typically the CEO or GM of a business unit within a large enterprise, and our platform is deployed to all employees under that leader – giving the company a very large market opportunity.
This role presents a rare opportunity to help design and build the platform that influences how companies and teams formulate their strategic objectives, operationalize them to drive results, and make a tangible impact on employee engagement and business results. You’ll help transform complex tasks into intuitive and easy-to-use designs for users that range from Fortune 500 CEOs to thousands of individual contributors.
What you'll do:
- Approach problems with curiosity, humility and excitement to learn and grow.
- Work through all phases of the design process.
- Partner with the product, engineering and leadership to explore, define, and deliver market leading solutions to complex problems.
- Hands-on rapid prototyping and iteration. Driven by product requirements and regular engagements with stakeholders and enterprise users.
- Clearly communicate optimal user experiences using a variety of artifacts and deliverables ( e.x data insights, wireframes, high-fidelity mockups, clickable prototypes.)
- Proactively seek out opportunities for design centered changes and improvements to existing functionality.
- Work closely with enterprise users to truly understand their pain points in order to advocate on their behalf.
- Learn new technologies so we can collectively bring to life exciting applied use cases of AI and ML that solve real day-to-day problems for our customers!
COMING IN
- 4+ years as UI/UX designer, product designer, interaction or experience designer, information architect, or similar experience on apps used by business professionals
- Fluency in best practices for user experience and visual design around web-based and mobile design, and strong knowledge of usability principles and techniques
- Track record of shipping beautiful visual designs and intuitive experiences on web, mobile, and a portfolio featuring stellar customer and user-centered design solutions
- Creative problem-solver who can iterate with low-fidelity sketches of workflows and translate those into beautiful high-fidelity designs using a variety of design tools (Figma, Sketch, Zeplin, Invision, Framer, Origami, etc.)
- Attention to detail and ability to get to the “why” before jumping into the “what”
- Experience with B2B Enterprise, SaaS and agile development is a plus
- Academic background in graphic design, human-computer interaction, cognitive science, or related field is a plus
- Entrepreneurial spirit - you are a self-starter who takes initiative, while always guided by a strong one-team mindset
- Experience working in a fast-paced startup environment is a must!
YOU’LL BE SUPER SKILLED AND EFFECTIVE AT
- Rapid prototyping and iterations that help drive discovery, fact-finding, and early feedback – fast & collaborative beats perfect and detailed in our world!
- Working through product problems from definition and opportunity to build the right solutions that delight our customers
- Owning and driving extensive e2e information architecture transformation projects
- Approaching internal SMEs and external customers for input and feedback; we are a small and lean team who know when to be scrappy and hands-on.
WITHIN ONE MONTH YOU’LL
- Complete a new-hire immersion training to build a deep understanding of our buyers, their pain points, our solution offering, and learn what it means to build an elegant Enterprise Strategy & Results platform.
- Learn the personas we cater to and our product strategy for their success
- Shadow 2 client engagements to build a familiarity with our solution and customer
- Read all of our key user and market communications & learn our messaging and framework
- Become a daily user of WorkBoard yourself on the path to super user comfort
- Learn our brand guidelines and design patterns
- Contribute to the design and solutioning for at least one planned product release
WITHIN THREE MONTHS YOU’LL
- Have a deep understanding of the problem space and how our various offerings are interconnected to provide a comprehensive business solution
- Partner with frontend teams to drive WorkBoard’s design system
- Research and drive design for your first set of features in the full development cycle with product management and engineering teams
- Research and learn about the competitive landscape and our differentiation, and familiarize yourself with our top customers and their use cases in-depth
- Ramp up your WorkBoard product knowledge by building expertise and becoming a product Guru for our primary use cases
WITHIN SIX MONTHS YOU’LL
- Create superb product experiences and work closely with product management and engineering teams to deliver them to customers
- Conduct user feedback sessions & evaluate requirements and prototypes with key customer
- Participate in a comprehensive evaluation of the platform information architecture
THE TEAM
You’ll join a rockstar Product & Engineering team where everyone is striving to improve the value and quality of experience we provide customers by delivering at our best. We are a collaborative team of voracious learners, excited to guide our customers to close the strategy execution gap and operationalize their results. We are a passionate group who “falls in love” with our customers and is fully dedicated to ensure their success. We are a no-ego bunch, and super excited by hard problems, and the opportunity to help our customers achieve their growth plans!
OUR VALUES - WE LIVE BY THE 4 H’S
Humble experts ~ Hungry for the opportunity ~ Intellectually honest ~ Operating as one happy team
THE WORKBOARD STORY
WorkBoard provides a powerful, modern results platform to help companies achieve their growth plans. Unlike most enterprise software, our solution is important to every employee, so we strive to set the high bar for capabilities that delight and enable everyone to be more successful at work. WorkBoard is strategic to companies and personally relevant to the people that work in them.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates learning, diversity and inclusion. If you’re hungry to grow your skills while growing a company, your sense of urgency matches the size of our market opportunity, and you value and enable teammates’ contributions, then come join us!
