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Fiserv

Product Business Analyst - Commerce Hub

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This role leads a team overseeing customer success in EMEA, ensuring operational excellence and strategic alignment with customer needs. It focuses on enhancing service delivery and driving customer satisfaction through effective management and transformation initiatives.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Business Analyst - Commerce Hub

We are seeking a Product Business Analyst to join our data engineering project focused on optimizing the flow of data from source systems to Snowflake. This role will be key in ensuring that data is readily available for sharing across systems and stakeholders.

Key Responsibilities:

  • Requirements Gathering: Collaborate with stakeholders to understand their data needs and translate them into actionable requirements.
  • Analysis: Analyze business processes and workflows to identify areas for improvement in data handling and reporting.
  • Definition of Ready: Ensure that requirements are clearly defined and ready for the development team to initiate the project.
  • Prioritization: Work with stakeholders to prioritize tasks and features based on business value and impact.
  • Documentation: Maintain comprehensive documentation of project requirements, processes, and changes for transparency and alignment.
  • Collaboration: Engage with technical teams to ensure effective delivery, providing guidance and support throughout the project lifecycle.
  • Acceptance Criteria: Develop clear acceptance criteria to ensure that deliverables meet the specified requirements.
  • Quality Management: Monitor and manage the quality of delivered data solutions, ensuring they align with business objectives.

Qualifications:

  • Proven experience as a Business Analyst, preferably in data engineering or data analytics projects.
  • Strong analytical skills with an ability to interpret complex data sets.
  • Excellent communication and interpersonal skills to effectively collaborate with technical teams and stakeholders.
  • Familiarity with data warehousing concepts and technologies, particularly Snowflake, is a plus.
  • Proficient in documentation and requirements management tools.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv Dublin, Dublin, IRL Office

10 Hanover Quay, Dublin, Ireland, D02 K510

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