Pre Sales Solution Architect

Job type: Full-Time Permanent

Job Location: Sandyford, Dublin/Hybrid

About Us

Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by six Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, Johannesburg and Cape Town.

With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.

At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. 

Job Role / Responsibilities

Pre-Sales Solution Architects work with Account Management and engage directly with customers up to and including C-level throughout to improve their cyber security maturity, first understanding their challenges and business issues, then working to develop the right technical and commercial solution.

You will be responsible for evangelizing, positioning, and architecting security technologies and managed service from within your assigned region or technology focus. You will manage the solution design and be responsible for technical responses to clients via Presentations, Proposals and RFPs, where required drawing on subject matter expertise from across the business.

Your contribution to evolution of services is also key, working closely with Product Management on technology evaluations, contributing to the development of new managed services offerings, keeping Product Management informed about customer views and perceptions, related information security issues and implications for our solutions.

Most importantly, we are looking for a team player, someone who will fit in to the existing comradery. We work hard but have fun together in doing so.

Due to the nature of the role, there will be a need from time to time to travel within the country, and occasionally overseas.

Primary Duties/Responsibilities include:

• Consulting with clients to understand their current security and business challenges in order to define a clear set of requirements and priorities.
• Propose innovative solutions and services that address these requirements; enabling customers to improve their security capability, level of security maturity and prioritise security investment to best mitigate customer’s risks, strengthen defences and reduce vulnerabilities.
• Build appropriate bills of materials, high level designs and scope up appropriate professional services engagements.  
  
• Write compelling security and service-based customer-facing proposals, work with Bid Teams on RFI/RFP responses and work with account managers to develop associated commercials.
• Presenting proposed solutions to the customer in order to articulate the benefits and value of the solution and/or service.  
  
• Architect blended solutions (Product, Professional and Management Services, including support options) that meet the business requirements of new and existing clients. Solutions should leverage components of I360 core products and fulfil all internal operational and support guidelines in line with our product/services catalogue.
• Leveraging key relationships with vendors to ensure solutions can be tailored from all available product/service providers.
• Experience in communicating with internal / external stakeholders with the ability to lead client meetings from a technical design perspective to drive an appropriate design. The ability to influence throughout the sales life cycle and enable delivery of a compliant solution.
• Clear communication with Professional Services & Managed Services Teams to ensure smooth delivery of projects.
• Experience in a role as a security consultant, providing high level technical consultancy in the design and implementation of multi-vendor networks. 
  
• Successful track record and experience in bidding on complex cyber security tenders.
• Confirm Integrity360 bid meets the customers’ requirements and assist sales in technical qualification during the qualifying process
• Building up a trusted advisory relationship/partnership with our customers and providing them with advice and guidance on their security challenges.  
• Ability to negotiate with, and influence clients. 

Desired Skills

Experience in the following technology, managed services and frameworks:

• Managed Service Experience such as Managed Detection and Response Services
• Penetration Testing Services and Tools
• NGFW – ideally Checkpoint or Fortinet
• SSE
• SOAR
• WAF
  
• Endpoint Security Solutions
  
• SIEM – Ideally knowledge of either Splunk, Microsoft Sentinel or Rapid7
  
• Vulnerability Management 
  
• Cloud Security
  
• Familiar with Security Frameworks - Cyber Essentials, NIST, CIS Critical Security Controls
  
• Good understanding of cyber security threats, threat actors and TTP’s i.e., MITRE ATT&CK

#LI-JL1