At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job DescriptionPortfolio Business Development Representative
The Portfolio Business Development Representative is a person signing new and additional products with existing clients to increase return on investment for our customers and increase our value proposition, turnover and profits. They present the offers and make sales during calls or over email to win new small to medium sized Elavon customer business via telephone or mail. This person also supports processes focused on customers’ database maintenance.
You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identifying high-value customer opportunities within a specific geography and portfolio, in some cases where you are working with Customer Account Managers, you will partner with the current account managers to deliver upsell and cross-sell. You will engage with our customers to understand their needs and align where our portfolio of products that can add the most value for our customers.
In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling & upselling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.
You will maintain an in-depth knowledge of our product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling company’s revenue growth while helping customers.
This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Accountabilities for your role
Identify cross-sell & upsell opportunities within existing accounts, with the help of the Account Managers, understanding their needs & build trusted relationships with such customers to execute sales.
Expand and exceeds your goals within your designated portfolio
Present compelling proposals, define pricing model, negotiate, and sign cross-sell & upsell deals
Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan
Track, analyze, and create reports based on opportunity activity particularly on cross-sell, upsell & migration process using internal CRM tool (Salesforce)
Competencies for your Role
Drive for Results
Hold self and others accountable to consistently achieve meaningful results.
Collaboration
Build partnerships and promote a culture of teamwork to drive one U.S. Bank.
Agility & Innovation
Ability to move and learn quickly to support a fast paced team and business.
Risk Management
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
Ethics & Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
Technical Competencies for your role – what are you expected to know
Very good communication skills / presentation (oral and written) coupled with the ability to use analytical data to support arguments,
Ability to work individually as well as in a team,
Very good time management,
Strong, detailed knowledge of retail finance products and services
Qualifications Required to perform your Role
Fluent in the English language,
High school diploma or equivalent previous sales experience,
Telephone sales experience as Telesales Agent or equivalent.
Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.
Experience selling payments and delivering cross sell campaigns
Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets
Ability to work independently and as part of a team
Strong analytical skills with experience in data analysis tools as well as experience in using CRM tools (e.g. Salesforce)
Excellent communication, presentation, and interpersonal skills
Ability to manage multiple priorities effectively
Control Function Disclosure
This role has been identified as Controlled Function (“CF4”) under the CBI Regulations
Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:
a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Location
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
