Responsible for leading the site Quality Control function, ensuring compliance with quality, safety, environmental, and regulatory standards. Oversees the QC laboratory, quality systems, audits, and quality performance metrics, while driving continuous improvement, root cause analysis, and corrective actions. Manages and develops the QC team, supports operational excellence, and ensures ongoing compliance with ISO standards, customer requirements, and company quality objectives.
Responsibilities- The enforcement of safe systems of work, provision of safe equipment and working environment, and ensuring employees/contractors are provided with and wear appropriate personal protective equipment.
- Ensure employees are adequately informed, instructed, trained and supervised to safely carry out work, striving for zero recordable injuries and ensuring safety and environmental incidents are fully investigated with appropriate countermeasures established.
- Overall management of Quality Control systems, including ownership of the QC laboratory, staff, equipment, instrument calibration, analytical methods, and QC coverage in line with the site shift pattern.
- Supervises staff to include hiring, training, evaluating performance, providing compensation recommendations, determining disciplinary actions, and ensuring effective training and development for the QC team.
- Own incoming raw material quality control, supplier non-conformance reporting, Certificates of Analysis and Certificates of Conformity, and the site HACCP program.
- Own the site document management system and electronic Quality Control record management in line with agreed procedures, ISO 9001, ISO 14001, SW Quest Quality Standards, and customer audit readiness requirements.
- Prepare and own the site Quality Tactical Plan and drive site quality metrics including OTMIS, distressed batch rate (DBR), manufacturing complaint rate, supplier non-conformance reporting, and FMAP.
- Review product quality complaints and out-of-specification approvals, conduct finished product quality audits, lead root cause analysis, and drive corrective actions with Operations, Maintenance and EHS.
- Work with colleagues to drive improvement in OTMIS and reduction in distressed batches, support problem solving, facilitate continuous improvement activities, and drive quality ownership across the site.
- Hold independent quality authority for QC batch release and sign-off, own the QC department budget, and perform other duties as assigned.
FORMAL EDUCATION:
Required:
- Bachelor’s degree in Operations Management, Chemistry or equivalent education and experience.
- Certification or License within a quality program or body of knowledge is preferred; ISO 9001 Lead Auditor and/or Six Sigma an advantage.
TECHNICAL/SKILL REQUIREMENTS:
- Five years of progressive experience within the manufacturing industry, including supervisory experience; chemical process manufacturing background preferred.
- Proficiency with root cause analysis (RCA) tools (mandatory);
- Analytical or laboratory management experience (an advantage);
- Budget preparation and management;
- Applying comprehensive quality management principles and practices;
- Developing and implementing programs, policies, and procedures;
- Investigating and resolving complex product and operational problems
- Leading activities with other departments or groups;
- Auditing comprehensive programs and operations for quality;
- Developing, analyzing and reviewing quality reports and documents;
- Interpreting and applying department policies and procedures and applicable laws, rules, and regulations;
- PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applicable applications;
- Communicating with co-workers to provide and receive direction.
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About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
Eligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
