Payment Solutions Product Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Payments Product Manager do? A successful Payments Product Manager at Fiserv shapes and delivers payment solutions that let our clients meet their customers where they are, so people can focus on life—not payments. You will blend market insight, technical understanding and operational excellence to launch secure, compliant and user-friendly card-present and card-not-present products. You will collaborate across teams to drive continuous improvement and ensure exceptional merchant and client outcomes.

What you will do:

• Own and drive the product vision and roadmap for card-present and card-not-present payment solutions and related services.
• Monitor market trends, regulatory changes and competitor activity to identify product opportunities and risks.
• Lead end-to-end operational readiness for product launches and enhancements, ensuring processes, playbooks and SLAs are in place.
• Collaborate with Operations, Risk, Compliance, Client Experience and external vendors to align requirements, training and support models.
• Ensure regulatory and scheme compliance, partnering with Compliance and Risk to manage audits and certifications.
• Monitor product performance and operational KPIs, and drive optimisation initiatives to improve transaction success and merchant experience.
• Communicate product updates, operational impacts and launch status to stakeholders across the business and with external partners.

What you will need to have:

• Deep knowledge of payments, acquiring and merchant services, with practical understanding of card-present and card-not-present flows.
• Technical familiarity with POS architecture, payment gateways, terminal management systems, EMV and contactless technologies.
• Proven capability in operational readiness, including process design, incident management and service delivery frameworks.
• Strong analytical skills to interpret performance data and convert insights into measurable product and operational improvements.
• Excellent communication and stakeholder management skills with strong organisational and project management capability.

What would be great to have:

• Project management certification such as PRINCE2 or PMP.
• Awareness of PCI DSS controls and payment scheme rules (Visa, Mastercard, etc.).
• Familiarity with Irish and EU payment regulations and compliance expectations.
• Experience working with third‑party terminal providers and integration with merchant systems.
• Practical knowledge of data analysis tools (SQL, BI platforms) to support performance monitoring.

Perks at work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. Maintain a healthy work-life balance with paid holidays, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP. Plan for your future with competitive salaries, and our Employee Stock Purchase Plan. Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. Prioritize your health with a variety of medical, dental, life and insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities. Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.