Paid Social Account Manager

Purpose of the Role

The purpose of this role is to lead the day to day implementation of strategy through aligned paid social planning, campaign and performance management. Monitoring, optimising and managing all paid social activity against KPIs set, budgets allocated, and relevant timelines and SLAs. Role model the behaviours and decision-making capabilities required to enable DAN+.

Your Main Areas of Responsibility & Accountability

• First class paid social media planning for assigned clients in the context of strategy and objectives briefed by client teams ​

• Thorough paid social media plan rationales for those clients and briefs requiring it​

• Plan and manage paid social campaigns from start to finish including but not limited to campaign set-up, ongoing management, insight and analysis, financial management – ensuring deliverables are met on time and on budget ​

• Ensure best practice and innovation in all paid social activities ​

• Delegate, accurately brief and oversee the work of junior team members ​

• Assist with client interactions as and when required (e.g. briefing sessions, post campaign analysis, QBRs etc.)​

• Build strong relationships with other teams within the broader social team, other specialist teams and client teams ​

• Similarly build and maintain strong relationships with external suppliers ​

• Stay abreast of changes in the digital marketing landscape in particular as they relate to paid social media ​

• Input to media audit processes from a paid social perspective for your respective clients as required ​

• Manage, mentor and develop direct reports  

The Knowledge & Skills Required

• Strong knowledge of paid social landscape​

• The ability to produce paid social media plans to a high standard with accompanying rationale ​

• Attention to detail ​

• Influential ​

• Time and project management ​

• Builds credibility and client focused​

• Makes relationships count ​

• Analytical ability​

• Quality decision making ​

• Commercial ​

• EQ and IQ

What You'll Produce

• Detailed and accurate social media plans ​

• Campaigns that are delivered on time and on budget in line with KPIs set​

• Insightful reporting and analysis ​

• Financial accuracy​

• Clear briefs and instructions to activation teams ​

• Development plans for direct reports

The Experience & Qualifications Needed

• Strong knowledge of paid social media​

• Broad understanding of other channels in the digital marketing mix

• Analytical and problem solving skills ​

• Some client and people management experience​

• Financial acumen​

• Effective time management, delegation and project management skills

Your Measures of Success

• Client satisfaction (TRR scores)​

• Client formal feedback for PRIPs​

• Effectiveness of paid social strategies for your clients ​

• Award entries ​

• Media audit performance

What We Offer

• A collaborative and fast-paced work environment with opportunities for growth. 

• The opportunity to work with diverse clients across various industries. 

• We offer competitive salaries and benefits including pension plans, income protection, life assurance, discounted healthcare and travel insurance. 

• You’ll enjoy lots of cool perks including free fresh fruit delivered daily along with a fully subsidised barista service.  

• We strongly support a work-life balance and encourage agile and flexible working across the business. 

• Our working parents are eligible for paid family friendly leave once they are with us more than a year and we offer a phased return to work to support their return. 

• You always get your birthday off, company closure days at Christmas and Easter and we have a great holiday allowance scheme allowing you to buy additional leave at the beginning of the year too. 

• Diversity, Inclusion and Wellness is SO important to us and there is always an event within these areas on the horizon. 

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 
 
We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

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