Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Outlet Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
Food Safety Regulations: Ensuring that all food safety standards are met.
Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel
High school diploma or equivalent; hospitality training is a plus
Excellent communication, grooming, and interpersonal skills
Fluent in English; additional languages are an advantage
Friendly, professional, and guest-focused
Able to work flexible shifts
