Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.
From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
Responsibilities :
The Billing Business Analyst is responsible for the delivery of integrated electronic invoice presentment solutions to external customers. This includes the use of Microsoft and Unix based tools to develop and deliver internal and external solutions that support custom and electronic invoice presentment solutions. This position is responsible for developing the implementation schedule/plan and driving effective project management to ensure timely delivery.
DISPLAYS – The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed (Functional/Technical Competencies)
Advanced technical knowledge in the different business platforms and integrations.
Proficiency in programming languages. (Java, UNIX Shell, Oracle SQL/PLSQL, .NET, VB, PERL)
Strong understanding of back-office systems (orders, billing, collections)
Excellent project management and leadership skills
Ability to translate business requirements into technical specifications
Strong analytical and problem-solving skills
Familiarity with Lean Six Sigma (Green Belt or higher preferred)
Effective communication and collaboration skills
DOES – The tasks/ responsibilities that the job performs to address requirements in Key Result Areas
Lead development and delivery of electronic invoice presentment solutions
Manage customer data mapping using EDI and eCommerce standards
Build pre- and post-invoice presentment support tools to ensure accuracy and collectability
Oversee vendor management and ensure SLA compliance
Create and maintain functional and technical documentation
Develop implementation plans and manage project timelines
Drive process improvement initiatives and strategic projects
Provide accurate reporting and root cause analysis for operational issues
DELIVERS – The specific outputs/ tangible results produced by the role
Timely and accurate implementation of invoice presentment solutions
High-quality technical documentation and user guides
Improved invoice accuracy and reduced billing errors
Compliance with customer CTQs and SLA commitments
Operational efficiency through automation and process optimization
Enhanced customer experience and satisfaction
DRIVES – The organizational strategies & objectives addressed by the role
Supports digital transformation and automation in billing processes
Promotes operational excellence and efficiency
Aligns technical solutions with Xerox strategic priorities
Enhances customer satisfaction and retention through accurate billing solutions
Relevant Credentials
Bachelor’s degree in Computer Science, IT, Mathematics or related field (preferred)
Advanced knowledge of SDLC and project management methodologies
2+ years billing experience in corporate or financial setting (desired)
Role Considerations
Willing to support North America/ US Time and Holidays
Flexibility of working schedules as the role will require on a per need basis
Ability to work under tight timelines and manage multiple priorities
How to Apply ?
Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
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