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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Role
Our Order Management Specialist is a key player to the service we provide our customers. In the position of Order Management Specialist you would work to ensure customer orders are processed in an efficient and timely manner. While processing orders, you would work to maintain effective communication with other individuals and departments as necessary. This position is a prime opportunity for someone looking to launch their career with an industry leader.
Your day-to-day
- Review contracts and order paperwork for completeness and accuracy
- Work with the Deals Desk, Sales Operations, or Sales Representatives to obtain necessary paperwork required for each order
- Track deals through paperwork revisions and delivery of products
- Accurately enter deal information into Salesforce.com and Great Plains for invoicing and commissions/forecasting purposes
- Additional Order Entry tasks/projects, as needed
What you bring to the team
- Prior experience with Order Entry, Sales Operations or Deals Desk is preferred
- Ability to communicate effectively with necessary parties to ensure order detail and documentation is updated and entered in the system appropriately
- Office experience is required
- Ability to work in a high-pressure environment. When month and quarter end orders come flooding in, you have the stamina to work late until the orders are in!
- Self-motivated with a knack for being meticulous, detail oriented, and organized
- Must have strong people/customer service skills
- Solid MS Office and Computer skills – knowing how to create formulas in Excel a plus
- High computer application literacy including Microsoft Office Suite, and ability to learn internal business systems
Why Proofpoint
Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
