This internship involves assisting with CRM updates, tracking user feedback, supporting workflows, and learning about analytics in customer success.
Careers at Thinking IT Corp. & Affiliated Companies
We’re building the time layer for the workplace of the future. Thinking IT Corp., along with our affiliated companies Maverick and Sigma, is a remote-first group providing IT and Marketing services to clients in the iGaming industry, with a strong focus on the U.S. market.
Our Operations and User Success team ensures clients get the most value from our products, keeping communication smooth and processes efficient. If you’re curious about operations, user success, and CRM systems, this internship is your chance to gain hands-on experience while contributing to meaningful projects.
Typical tasks you might experience:
- Assisting with CRM updates and database management
- Tracking user feedback and support tickets
- Supporting internal operational workflows and documentation
- Learning how analytics inform customer success strategies
Requirements
- Currently studying or recently graduated in Business, Management, Communications, or a related field (all majors welcome if interested)
- Interest in customer success, operations, or CRM systems
- Strong organizational skills and attention to detail
- Comfortable communicating clearly in English (written and spoken)
- Willingness to learn CRM tools (experience with HubSpot, Salesforce, or similar is a plus, not a must)
- Proactive, problem-solving mindset
Benefits
- Fully remote work
- Paid time off benefits
- Flexible hours (depending on role requirements)
- A collaborative, youthful culture
- Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook)
- The right tools to get your job done effectively
- Automation and process-driven workflows to make work smoother
- Tailored onboarding and coaching
- Fast career scaling
- Hands-on experience with CRM systems and customer success workflows
- Training in managing user support tickets, feedback, and process optimization
- Exposure to international clients in the iGaming industry
- Mentorship from the Operations and User Success team
Top Skills
Crm Systems
Google Workspace
Hubspot
Salesforce
Similar Jobs
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The TMS Compliance Analyst conducts transaction monitoring investigations, analyzes blockchain transactions for AML compliance, and documents findings for regulatory adherence.
Top Skills:
ChainalysisExcelGoogle DocGoogle SheetHummingbirdJIRASalesforce Service CloudWord
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees customer engagements ensuring adoption of ServiceNow products, maximizing value, and resolving issues promptly.
Top Skills:
Artificial IntelligenceServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Business Development Representative engages clients through outreach to generate leads and support early-stage pipeline growth for ServiceNow.
Top Skills:
Ai-Enhanced TechnologyCloud ComputingSaaS
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
