The Ocean Operations Manager oversees department operations, drives productivity, manages team performance, and maintains vendor relationships while ensuring compliance and revenue growth.
Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities
- Create and maintain an effective department organization chart, which is designed for flexibility and growth.
- Prepare, execute, monitor and update the department business plan at regular intervals.
- Monitor and improve key departmental productivity.
- Review and support with day-to-day quotations
- Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
- Have thorough knowledge of the Ocean Product.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Attend the weekly branch Sales meeting and facilitate discussions on Ocean Export with market updates and trends.
- Take an active role in the transition of new business/ updates to existing business.
- Be open to implementing new system changes and enhancements into your department.
- Be involved and suggest system/process improvements.
- Grow department Revenue in line with District budget target and management expectations.
- Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
- Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)
- Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative
- Assist supervisor and key staff with goal setting and monitoring development.
Qualifications
- Minimum 7 years Expeditors’ or industry experience
- Minimum 3 years team management experience
- Proven problem solving, interpersonal, communication and leadership skills
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
Additional Information
Expeditors offers excellent benefits
Top Skills
Excel
Ms Word
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