xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.
Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.
We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.
All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
xAI is seeking a Network Operations & Deployment Engineer who is proficient with the fundamentals, and eager to grow their skills on a global network. The ideal candidate is a motivated, pragmatic, thinker eager to get the job done while finding a balance between shipping and quality. If you thrive in a dynamic, high-growth, tech environment and relish the opportunity to collaborate with passionate, driven, over-achievers, we'd love to hear from you!
This is an in-person role based in Memphis, Tennessee and will require about 30-40% travel.
Responsibilities
- Be onsite in our Memphis data center or any other DC working alongside our SiteOps engineers or San Francisco, Palo Alto, or other offices working with other network engineers.
- Troubleshoot physical network devices and links, test to ensure they operate as expected and put back into production.
- Contribute to the continuous improvement of tooling, automation and operational procedures
- Network troubleshooting and fault analysis; hardware troubleshooting and repair of devices outside data centers.
- Trouble ticket generation and response; carrier interface and escalations
- Liaise with third parties to fix and resolve issues
- Creation and execution of scheduled changes, process & documentation
- Participate in a 12x7 call-out rotation and shift work based on the time zone you’re hired in
- Software/firmware installation
- Monitor, manage, and respond to network based alerts
- Automate away repeatable work using python or Ansible like tools
- Project work that comes in from upstream Neteng teams (example: datacenter tech refresh - decommissioning older devices and provisioning new ones)
Basic Qualifications
- B.S. in network engineering or a related technical discipline
- 1+ years of Network Engineering experience troubleshooting physical and logical issues
Preferred Skills & Experience
- Beginner to intermediate logical and physical understanding of break/fix operations including:
- Network layer 1,2,3, and 4.
- Beginner to intermediate understanding of network fundamentals
- Routing, Switching, IP services, and network automation
- Working knowledge of at least two internal routing protocols, its configuration and day to day operation
- Beginner to Intermediate working knowledge of Backbone and Datacenter networks
- Beginner to Intermediate working knowledge of TCP/IP
- Vendor certifications such as CCNA, CCNP, JNCIA and JNCIP
- Vendor Hardware Cisco, Juniper, NVIDIA, Avocent
- Understanding of unix/linux shells and scripting languages (python preferred)
- Ability to learn new networking protocols, programming/scripting languages, and vendor operating systems as necessary
- Methodical troubleshooting approach
- Strong documentation and communication skill set
- Technical project management mindset
- Team-player, takes initiative, and highly motivated
Additional Requirements
- Ability to work for extended periods of time standing, when needed
- Work is often performed in tight quarters and physical dexterity is necessary to preform job functions
- Comfortable working in an environment requiring exposure to noise
- Ability to work evenings and weekends as needed
- Ability to lift or carry 10-15lbs
- Position is subject to pre-employment drug and random drug and alcohol testing
xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For Los Angeles County (unincorporated) Candidates:
xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment:
- Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data;
- Interacting with internal and/or external clients and colleagues; and
- Exercising sound judgment.
California Consumer Privacy Act (CCPA) Notice
