At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools and chemicals.
Diversey are seeking a National Account Manager to join their UK & Ireland team based in Ireland. In this role, you will be responsible for penetrating and maintaining relationships with Strategic National Accounts.
KEY RESPONSIBILITIES
Effectively manage existing Strategic National Account end user customers - increasing business via churn prevention and cross-selling, increase of current penetration / share-of-wallet with existing customers.
Responsible for onboarding new Business wins (Strategic/National Accounts); effectively managing the rollout alongside sales support to optimise customer satisfaction.
Deploy sales and service model for each account delivering customer satisfaction with optimum cost to serve
Working in collaboration with the Regional, Internal Sales Teams and Distributor partners to ensure that account and call objectives are delivered consistently and to a high standard across the Customers estate
Ensure an up-to-date account plan and call brief for each account aligned to customer objectives and reviewed as part of the quarterly business review
Coordinate account development activities with Sector Leader, Commercial Lead and Commercial Business Partner.
REQUIRED EXPERIENCE / QUALIFICATIONS / LICENCES
Account Management experience
Experience of renegotiating national contracts
Experience of the cleaning and hygiene industry and/or of industry sectors served by Diversey (desirable)
Numerical and IT literacy (Excel, Powerpoint, Salesforce)
Analytical skills (using financial reports available)
Ability to influence and motivate others
Negotiation skills
Selling skills
Drive and ambition
Ownership and accountability
Strong Commercial acumen
Strong Negotiation, communication and listening skills
At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.
We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.
Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.
We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.
We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.
Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
