Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
The Marketing team at Snap articulates and brings to life who we are as a brand, why we exist, who we serve, and what value we have to offer. They are on a mission to build a best-in-class international marketing organization. With functions spanning creative and marketing, strategy, consumer insights, and marketing operations, the team enables and activates marketing initiatives across the entire Snap Inc. ecosystem.
We’re looking for a Marketing Operations specialist to support the EMEA team, based in our London office. In this role, you’ll work closely with Marketing, Creative, and the XFN teams, reporting to the Senior Manager, Marketing Operations. The role will support all admin, business and project tasks across the region that contribute to the smooth running of the EMEA Marketing and Creative output, touching on all areas of the business including Marketing, XFN, Creative, Legal, Ops, Strategy, Finance, and External Agencies. This role is an individual contributor role - but requires a significant degree of influence to ensure outcomes are achieved for the market.
What you’ll do:
Work with the Senior Manager, on EMEA processes including administration tasks, forecasting, resourcing, templates, asset management and sourcing, QA-ing, and playbook upkeep and management
Lead XFN Project briefs and Project Management for XFN Big Bets activations or EMEA wide projects, setting up timelines, reviews, weekly syncs, and co-ordination all project deliverables including QA and quality control
Lead the central coordination of case study GTM for EMEA
Deliver wrap up materials and campaign metrics to share across the broader business in partnership with XFN teams
Support our agency model and strategy team by conducting vendor searches, ensuring once selected they are onboarded to Snapchat
Delivery of administrative tasks such as raising POs, NDAs, SOWs, templates and guidelines, and all supplier onboarding
Partner with our legal teams to ensure the correct processes and legal requirements are followed on all marketing materials, including clearance reports and Jira submissions for approved stats
All tooling support (Splash page creation, Salesforce, Contentful, Smartsheets, JIRA)
Ensure teams are updated regularly on project status, creative reviews, and campaign results
Build best practices for the region, partnering with Global teams for efficiencies
Knowledge, Skills & Abilities:
Ability to navigate complex organizations
Process orientated mindset for scalable operations solutions
Strong communication skills for reporting, team collaboration, and stakeholder management
A multidimensional lead with a track record of excellent process management and project oversight
Collaborative approach which embodies Snap’s core values
Creative mindset and an ability to spot opportunities and cultivate ideas where others wouldn’t
Analytical rigor and an ability to synthesize complex data into actionable insights
Ability to recommend ways of working that will continue to improve what we do
Problem solving attitude is a must
A passion for Snapchat!
Minimum Qualifications:
Experience in Operational roles, particularly across EMEA
+5 years experience working in B2B or B2C environments
Comfortable working in a fast paced and change driven environment
Experience working with teams which operate cross-functionally
Agency experience desirable but not essential
If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
