Manager, Technical Lead

Manager, Technical Lead
ROLE SUMMARY
The Digital Quality (DQ) Solution Center delivers advanced solutions that revolutionize Quality, Safety and Environmental Operations within Pfizer Global Supply (PGS). The mission of the DQ Solution Center is to empower and optimize the performance of Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) organizations through the automation and implementation of innovative technologies, with a focus on continuous improvement and excellence. Our team philosophy is "Do good work" and as per Pfizer's Purpose Blueprint, "Win the Digital Race in Pharma.
The Lab Solutions team within Digital Quality is responsible for delivering, enhancing & maintaining core solutions to support the Quality Control & GTEL Laboratories and product release within Pfizer Global Supply worldwide.
The Manager, Technical Lead will be a part of the EM & Lab Execution Solutions team that maintain and enhance the EM Mobile Data Acquisition (MODA), Network Reference Material & Critical Reagent (RMCR) & Smart Document System (SDS) solutions. This role will be responsible to act as the technical lead to maintain the health of the Smart Document System (SDS). This includes creating required technical deliverables like disaster recovery plans and technical architecture specifications, supporting the delivery of new infrastructure & integrations for solution expansion, troubleshooting issues as they arise, delivery of new functionality to adapt to site requirements and ensuring that the technology aligns with business objectives.
The colleague will be highly self-motivated, eager to explore new technologies, and is effective when working in a team environment. A strong aptitude towards self-development and growth is highly desired. T he successful candidate will build on a sound basis of IT knowledge and practical experience paired with awareness of the requirements for working in a regulated environment and the willingness to become an expert in the Smart Document System technical and business processes.
ROLE RESPONSIBILITIES
The Manager, Technical Lead responsibilities include but are not limited to:

• Continuously improve the technical processes that the team uses to deploy and maintain their solutions
• Working as part of a scrum team & demonstrate agile ways of working.
• Work with the product owner, to maintain a product backlog for the solution to effectively manage the technical work required to enhance & maintain the solution.
• Collaborate and set expectations with business, scrum master and development team on technical feasibility.
• Collaborate with the QC Solutions Integration & Engineer Team to assess technology capabilities and architecture requirements.
• Ensure work tasks are completed on schedule to a high quality standard & within configuration guidelines.
• Ensure solutions are maintained in a compliant state in accordance with Pfizer policy and GMP regulations.
• Provide L4 technical support for solution.
• Assist product team in troubleshooting the technical problems and orchestrate the teams to resolve the production problems or business critical projects.

BASIC QUALIFICATIONS

• Bachelor's BS in Information Technology, Engineering, or related discipline.
• 5+ years of technical / project experience supporting a Lab environment.
• Design and build the sustainable problem-solving solutions and support and maintain the products that meets the business needs and goals.
• Good written and communication skills with the ability to effectively communicate to stakeholders.
• Strong understanding of Databases (Oracle) table structures / table relationships with ability to query the data tables and understanding of cloud computing services (AWS).
• Experience in all stages of system and application lifecycle from value analysis, business case development, solution deployment through value realization.
• Experience of modern software engineering, including coding standards, code reviews, source control management, build processes, testing, documentation and releasing.
• Good experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access)
• Ability to manage many parallel objectives and changing priorities. Working with various stakeholders from multiple groups.

PREFERRED QUALIFICATIONS

• Experience with Agile (SAFe preferred).
• An understanding of the Quality Control laboratory business area.
• An understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Job will require working with global teams and applications.
• Flexible working schedule will be needed on occasion to accommodate planned agile sprint planning and system releases as well as unplanned/on-call support.
• Potential travel required for critical project work up to 20% of time.

ORGANIZATIONAL RELATIONSHIPS

• Reports to Director, EM & Lab Solutions Lead
• Work in collaboration with other Digital & Technology groups within and outside Digital Manufacturing on definition, design, technical build, deployment, embed & optimization of the solutions.

Make a difference today! All suitable candidates should apply through the link with CV provided. We are looking forward to hearing from you!
In order to be considered for this position you need to be legally eligible to work in the EU.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Due to the high volume of applications we will be contacting successful candidates only.
Closing date for applications is Monday June 23rd.
Additional Information

• In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland.
• Please note there is no relocation support available for this position

How to apply

• Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you!

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Information & Business Tech
#LI-PFE