Manage operations within the Talent Management team, overseeing projects, data analysis, vendor management, budgeting, and communication strategies to enhance employee experiences and operational performance.
About the RoleGap Inc. is seeking a driven and forward-thinking leader to join the Talent Management team as Manager of Operations. In this role, you’ll lead high-impact projects that enhance our learning experience & talent lifecycle programs — advancing our vision to become a high-performing house of iconic American brands that shape culture. You’ll report directly to the Director of Talent Management Operations and play a key role in shaping how we grow, engage, and enable our people.What You'll Do
- Build and maintain detailed project plans, track milestones, and ensure timely delivery across talent & learning initiatives, creating single roadmap view to identify synergistic opportunities
- Use data platforms to generate and analyze dashboards on key talent metrics, providing insights to HR and business leaders
- Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
- Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management’s service level to the business
- Support Talent Management’s budget forecasting and tracking, as well as the design of processes used within Talent Management to request and spend budget
- Create and manage the Talent Management organization communication strategy (Town Halls, Coffee Chats, File management, quarterly newsletters, etc.)
- Drive operational excellence & efficiency through process optimization and removal of project roadblocks to improve team agility and enablement
- Proven track record of leading project operations within complex, matrixed settings
- Ability to work collaboratively and influence stakeholders at various levels
- Exceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexity
- Demonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environments
- Ability to balance strategic intent with operational execution, solving challenges with a structured, outcome-driven approach
- Curiosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance
- 4+ years of experience in talent management operations, HR, or a related field.
- Experience with HR systems (e.g., Microsoft Office, Workday) and reporting tools, with a strong understanding of data management
Top Skills
MS Office
Workday
Gap (gapinc.com). Dublin, Dublin, IRL Office
Dublin, Dublin, Ireland
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