Manager, SME Debit Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, SME Debit Product Management

Overview
In virtually every country worldwide, Micro, Small, and Medium Enterprises (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard’s growth strategy - not only because of their global impact but also because of SMEs’ significant role in the payment ecosystem as both payers and acceptors of electronic payments.
The Global SME Core Product team is looking for a Manager, SME Debit Product Management to help drive our growth in the segment through solution innovation, value proposition design and enhancements and product line strategy optimization. The ideal candidate is passionate about the SME segment, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
In this product management position, you will:
•Own, evolve and execute against the Global SME debit strategy to capture incremental segment share and drive growth in SME debit programs
•Analyze market trends, competition and best practices to inform product and go-to-market strategies, driving product differentiation and innovation
•Partner with regional SME product teams to identify opportunities, build sales pipelines and support execution of key initiatives
•Explore new solutions, benefits and partnerships to develop and drive specific use cases and deliver a best-in-class business debit value proposition
•Support development of sales materials, thought leadership, case studies and other sales enablement tools to facilitate customer opportunities and ensure sales readiness
•Present product strategy and updates to various stakeholder groups, including senior leadership and sales force
•Collaborate with colleagues from the broader Global SME team on strategic initiatives to deliver SME business goals and objectives
All About You
The ideal candidate for this position should:
•Have proven experience in financial services and/or payments with an understanding of competitive offerings, industry trends and profitability drivers. SME segment experience within banking/FinTech or payments is a plus
•Have relevant product experience, including devising product strategy, developing customer value propositions, and building go-to-market product roadmaps. A background in product strategy/management/marketing, consulting or similar is preferred
•Have demonstrated ability to work with cross-functional teams that are globally and regionally dispersed (i.e. product marketing, sales, business development, legal, finance)
•Be self-motivated, a self-starter and a quick learner with ability to work independently and manage different priorities; thrives in a fast-paced environment; readiness to take-on stretch goals
•Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively and simplify complex ideas into easy-to-understand concepts
•Be a proficient user of Microsoft applications including PowerPoint and Excel
•Experience in debit card programs is not required but highly desirable

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.