Manager Platform Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager Platform Engineering

Job Summary
CTC Admin File Transfer specialist will be responsible for the configuration of File Transfers for MasterCard. This is a 2nd level /IT support position. Assist with the day-to-day support functions for File Transfers which includes frequent communication with Customers and Internal Support Teams. Support includes working with Vendor Products and MasterCard developed solutions.
Overview
• The purpose of the team is to support File Transfers with our customers
• To Support the Operations Command Center as a Level 2 support
• To establish connectivity for File Transfers in support of our application teams
• Communicate with our customers on the requirements for setting up file transfers
• To ensure timeliness of delivery of the transfers and resolve any type of issues
• Are you Self-Motivated?
• Are you detail oriented?
• Do you have the ability to research difficult issues?
Role
• Communication with various teams and the customer on the requirements to set up File Transfers. Coordinate all activities between parties.
• Coordinate the necessary Change Control request to support updates to the environment.
• Act as a 2nd level support of the Operations Command Center
• Lead projects utilizing strong technical knowledge and organizational skills.
• Subject Matter Expert for File transfer products.
All About You
• Knowledge of Secure File transfer protocols and data encoding.
• Working knowledge of Certificates in support of the transfers.
• Working knowledge of Connect:Direct. This is an IBM product.
• Strong Knowledge of Sterling B2B Integrator.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.