About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.About the Role
We currently have an exciting opportunity for an experienced F&B Marketing and PR Manager, EMEA to join our Four Seasons Corporate Office team in Dubai!
This role has dual reporting line, to the Director of F&B Marketing Operations and our Director, Marketing EMEA. The position plays a pivotal role in driving the strategic and tactical Marketing and PR needs of our restaurants and bars across the region — enhancing visibility, guest engagement, and business performance for both established and newly opened venues.
Key areas of focus include, but are not limited to:
- Enable and upskill Commercial property teams by providing guidance, training, and best practices in effective restaurant and bar marketing.
- Analyze and interpret business performance data and marketing KPIs for all R&B outlets in EMEA, identifying trends, gaps, and opportunities.
- Provide targeted support for "Focus" and "Nurture" outlets, aligning with property teams to develop performance-driven marketing plans.
- Ensure all outlet-level marketing is aligned with global and regional brand positioning frameworks.
- Collaborate with properties to elevate visibility and positioning through campaigns, activations, and promotional calendars.
- Act as regional marketing lead for F&B components of hotel openings and renovated or re-concepted outlets.
- Support in establishing the concept positioning and brand development, guiding market analysis, identifying the signature F&B identity (hero dishes and cocktails), creative brand assets, social media strategy, and integrated opening campaign strategies.
- Coordinate PR and marketing activation timelines and content production in collaboration with property and regional teams.
- Act as the connective tissue between F&B Operations and Commercial at both the property and regional levels, ensuring cross-functional alignment.
- Work closely with: Director of F&B Marketing Operations, Director of Marketing - EMEA, Director of Public Relations and Corporate Communications - EMEA, VP of F&B - EMEA, and lastly the Director of F&B, EMEA.
- Participate in weekly or monthly performance check-ins, planning sessions, and campaign rollouts with the above stakeholders.
You will champion the marketing and communications efforts for F&B across the region through integrated, data-driven, and culturally relevant strategies. Consulting closely with properties and agencies, you will ensure brand consistency and best practices while bringing creative ideas to life — from launch campaigns and digital activations to influencer collaborations and media relations.
This position requires a leader who combines strategic vision with operational execution, and who thrives in a fast-paced, dynamic environment. You will be expected to balance business performance, brand storytelling, and creative innovation while influencing teams across multiple markets.
Our Ideal F&B Marketing and PR Manager, EMEA Candidate will:
- 5+ years of experience in marketing, ideally within luxury hospitality or premium restaurant groups.
- Deep understanding of restaurant marketing, positioning, and revenue optimization.
- Previous management level experience in consumer public relations and social media within an integrated communications context for food & beverage brands and/or clients.
- Strong analytical skills with the ability to turn insights into action.
- Proven experience supporting new openings or rebranding initiatives.
- Experience working in cross-regional or global environments with a strong cultural fluency across EMEA.
- Ability to travel regularly throughout the EMEA region.
If you’re a strategic thinker who lives and breathes great dining experiences, loves turning insights into creative campaigns, and can balance multiple priorities while leading through influence — this is the role for you.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”
