Company Overview
Group/Division
Job Description/Preferred Qualifications
Some of the chips inside your computer, tablet, and smartphone were probably created with the aid of our software!
We are an international and rapidly growing company serving the world’s leading semiconductor manufacturers. Within KLA Corporation—one of the top equipment manufacturers in the semiconductor industry—the MACH division develops advanced software solutions that help customers ensure stable and efficient production processes.
“Our team – multidisciplinary, international, ONE team.”
For our field office in Leixlip, Ireland, we are looking for a Customer Application Engineer to support our European semiconductor customers.
YOUR ROLE & RESPONSIBILITIESAs a Customer Application Engineer, you will work closely with customers, internal teams, and business units to drive process optimization and product adoption.
Customer & Process Support- Advise and support customers on process optimization and structural improvements in lithography and metrology departments.
- Use your technical expertise and MACH Analytics software to address customer challenges and improve manufacturing performance.
- Collaborate closely with customers on-site to evaluate and validate new software modules.
- Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
- Support new product introductions, including:
- Characterization
- Alpha and beta testing
- Pilot tools during factory startup phases
- Identify customer needs and contribute to defining future product capabilities.
- Develop and review feature requirements.
- Design and execute test plans, collect data, and perform detailed analyses.
- Publish results, insights, and recommendations.
- Create Best Known Method (BKM) documents, application notes, and related technical materials.
- Transfer product and application knowledge to Field Application teams.
- Perform product diagnosis and resolve hardware and software issues.
- Interface with systems and software engineering teams to ensure timely and effective problem resolution.
- Generate demo and test reports for internal stakeholders and customers.
- Conduct new product demonstrations and technical training for customers and internal teams.
- Showcase differentiated product performance to support sales and product adoption.
- Support KLA business units in achieving account and strategic goals.
- Experience in the semiconductor industry, with a strong focus on lithography.
- Hands-on experience with exposure tools is strongly preferred.
- University degree in Engineering, Physics, or another relevant natural science discipline.
- Excellent written and spoken English.
- Strong communication skills and a customer‑focused mindset.
- Python programming skills are a plus.
Minimum Qualifications
Ph.D. and 2 years related work experience, Master's Level Degree and 5 years related work experience; Bachelor's Level Degree and related work experience of 8 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
