Lead Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager

Overview
At Mastercard, we power the world’s fastest payments network and enable inclusive, data-driven innovation. Our Decision Management Platform (DMP) is central to delivering real-time, intelligent decisioning capabilities that help our customers act with precision and speed.
The Decision Enrichments team is a strategic pillar within DMP, responsible for building and scaling enrichment services that integrate diverse data sources, apply advanced analytics, and deliver enriched signals to enhance fraud detection, credit risk evaluation, and customer engagement.
We are seeking a Lead Technical Program Manager to drive high-impact, cross-functional initiatives that evolve our enrichment platform. This role demands strategic leadership, technical depth, and a strong delivery mindset to orchestrate programmes that span engineering, product, data science, and platform teams.
Key Responsibilities
As a Lead TPM in Decision Enrichments, you will:
Own programme delivery across multiple enrichment initiatives, from concept through production, ensuring alignment with Mastercard’s decisioning strategy.
Drive strategic planning and execution, managing dependencies across teams and proactively resolving blockers to maintain momentum.
Lead integration efforts for new data sources and enrichment signals into DMP pipelines, ensuring robustness, scalability, and performance.
Operationalise advanced models and features, collaborating with data scientists and analysts to embed intelligence into decisioning workflows.
Champion agile excellence, facilitating ceremonies, retrospectives, and continuous improvement across delivery teams.
Establish programme-level intake and prioritisation frameworks, reducing context switching and improving developer experience and velocity1.
Mentor TPMs and influence engineering culture, fostering ownership, innovation, and alignment across product and tech groups.
Partner with leadership to shape roadmap strategy, infrastructure provisioning timelines, and cross-team coordination2.
About You
8+ years of experience leading technical programmes in data-intensive or platform engineering environments.
Proven track record of delivering complex, multi-team initiatives with measurable impact.
Deep understanding of real-time data pipelines, APIs, and cloud-native architectures (GCP, AWS).
Experience with observability, telemetry, and performance optimisation in distributed systems.
Strong stakeholder management and communication skills, with the ability to influence across technical and non-technical audiences.
Familiarity with Mastercard’s DMP ecosystem and enrichment services is a plus.
Passion for data-driven decisioning and improving developer experience through thoughtful programme design.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.