Company overview
AllBooked by Skedda is a leading global booking management platform for SMBs who want to monetize their spaces. Our customers include athletic facilities, studios, creative spaces, event venues, community centers, and coworking spaces. AllBooked serves over 4,000 customers and is experiencing significant growth, making it an exciting time to join the AllBooked team.
Role overview
This will be the most senior role for the product function for our AllBooked by Skedda business. Reporting directly to the head of our AllBooked business, this role will be a player-coach who serves as product manager for one development team and works alongside a product manager on another development team. You'll collaborate closely with company leadership, have a significant hand in our product roadmap, and own our product processes, in addition to actually building a lot of features. If you're ready to lead a product function, and you love building great software products, early-stage startup environments, wearing multiple hats, learning new skills, and getting things done fast, this could be the perfect role for you.
Day to day responsibilities
- Serve as Product Manager for new AllBooked product features, including gathering requirements, weighing functional and technical tradeoffs, scoping and developing requirements documents, and working closely with our engineers to build new features
- Deeply understand customer needs and pains, via a combination of interviews and surveys
- Research and understand our competitors’ offerings, to inform how we position the AllBooked product
- Complete data analysis of our customer base to inform prioritization and product scoping decisions
About you
- You’re a strong verbal and written communicator
- You’re a systems thinker who can help bring clarity to complex ideas
- You keep customer needs top of mind during your design and decision making process
- You can balance a pragmatic problem solving approach with a strong attention to detail
- You welcome feedback to improve your skills and work
- You take initiative and work with a healthy sense of urgency
- You’re able to balance quantitative analysis, qualitative evidence, and strategic considerations in making decisions
- You’re scrappy and find a way to just get the job done
- You’re curious and love learning new things
Skills & Experience
- You’ve worked in an early stage tech startup environment (<30 employees)
- You have at least 6 years of experience in software product management
- You’re comfortable digging in with engineers on technical topics
- You have experience working in an agile development process
Benefits
- Competitive salary, benefits package, and paid time off
- Creative and collaborative work environment
- Direct exposure to the leadership team across departments
- Be empowered to leave a significant mark on the product and the customers
About us
We’re an international team from 20+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.
At AllBooked, we take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every member of our team embodies our six core virtues:
- We are a community
- Quality is at our core
- Take ownership
- Create momentum every day
- Tackle hard problems
- Be curious
We’re growing fast with a lot of new opportunities ahead!
