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The Lead Office Assistant will be responsible for enhancing the excellent standards of operational facilities delivery at our clients' new state of the art building. This will include; carrying out detailed floor walks, monitoring relevant stock in social areas & storage rooms, ensuring meeting rooms are kept up to standard, providing event support where required, stocking of printing stations, enforcing the clear desk policy, and anything else covered by the client WPS team. You will be responsible for supervising the Office Assistants teams while ensuring high standards are maintained at all times.
Role Summary
The Lead Office Assistant will support Office Services at the Client’s state of the art new campus and may directly manage contract services and suppliers as required.
The role will have direct interaction with various departments, and senior managers across the business. The Lead Office Assistant will be expected to lead individual assignments as directed by the Office Services and Hospitality and Campus Events Manager.
Key responsibilities
- Ensuring the social areas, open space and meeting rooms are kept immaculate across all office floors
- Coordinate and manage a small team of Office Assistants
- Customer service – providing a high level service for both internal and external customers
- Co-ordinating Meeting room set ups requested and assisting with events where required
- Administration works
- Operate CAFM system to evaluate, prioritize and respond promptly to Facilities-related inquiries from employees; relay inquiries to appropriate resources
- H&S management, to ensure relevant legislation is adhered to and appropriate records are maintained
- Responsible for contractors while on site
- Maintain Events and Office Services’ inboxes, allocating and completing tasks as required
- Some unsocial hours working may be required from time to time
Essential skills and experience
- Strong interpersonal and communication skills, both oral and written
- Organized, efficient and able to multitask
- Ability to work both independently and Manage a team
- Knowledge of IT software – Office and other business critical software
- Administrative experience
- Health and Safety knowledge and awareness
- Customer service skills
- Contractor management
- Meeting room management
- Flexibility
Desired skills and certification
- Occupational first aid
- Manual handling
Location:
On-site –Dublin, IRLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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