Senior Manager, Deal Desk (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
This position is based hybrid from Dublin, London or Munich.
Bring your knowledge. Be a partner. Join our Finance, Strategy, & Legal team and use your subject-matter expertise to investigate problems, define solutions, and guide decisions as Personio's co-pilots.
We are seeking a Senior Manager, Deal Desk (d/f/m) to join our team. This highly strategic role involves reviewing and approving contract and deal structures, ensuring compliance with payment and pricing, profitability, commercial negotiation levers, product deliverability, revenue recognition and solution components. Deal Desk plays an integral role in high-impact initiatives and helps to drive continuous improvement in how we sell, structure, and scale - balancing commercial agility with operational discipline. Together, we will directly influence the future of Personio.
Role Responsibilities: "What You'll Do"

• Serve as a strategic business partner to the sales organisation and support functions in order to facilitate deals
• Take ownership of the contract deal cycle for the company's highest value customers ensuring to handle escalated concerns proficiently and work towards a positive resolution for both our customers and Personio
• Ensure that all deals adhere to the internal revenue recognition policies and operational guidelines
• Evaluate current processes and offer recommendations for areas of improvement
• Establish strong and trusted working relationships with all internal teams and stakeholders that provide inputs to deal structures or may be affected by non-standard elements of a deal
• Set and demonstrate high standards, holding both yourself and other team members accountable for excellence
• Play a leading role in driving process changes, analysis of business proficiencies both within the team and company-wide, and enablement of team members and numerous other internal stakeholders alike

Role Requirements: "What You Need to Succeed"

• 5+ years experience in Deal Desk / Finance / Operations
• Proven track record in a Deal Desk role in a fast-paced SaaS environment
• Strong structured problem-solving skills along with ability to demonstrate practical judgement in complex situations
• Excellent understanding of SaaS business & sales models and operating metrics; hands-on experience developing and refining a Sales & Bookings based business model with a focus on Deal Desk / Sales Finance processes
• Strong understanding of software revenue recognition and order process principles
• Proven record of mentoring and developing employees in a global environment
• A self-starter with a strong desire to make a positive impact on the organisation
• Excellent knowledge of Salesforce, including a proficient working knowledge of CPQ

Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package - reevaluated each year - that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with fully paid Impact Days
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex!
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes.