Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
The Role: Delivery Associate - Italian Payroll Senior Associate
The key responsibilities of the role include:
Support the execution of complex transactional downstream post-payroll work taking direction from the Senior Payroll Specialist or Payroll Manager if required: Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist etc.
Support the management of annual Payroll events
Lead key aspects of system and application upgrade testing: HRSP, EMR etc.
Coordination of the implementation of Change Requests (CR) taking direction from the Senior Payroll Specialist or Payroll Manager if required
Participation in projects designed to improve customer satisfaction and business performance
Provide contribution on ways to resolve problems to better serve the customer and/or improve productivity
Support the Payroll Manager in their role as the Local Service Delivery Manager (LSDM) for customers and handle complex of customer inquiries
Coach and support the Senior Customer Management Associates and Specialists in resolving complex user inquiries
Coach and support the Senior Data Management Associates and Specialists in resolving complex data calculations
Participation in the Legal and Regulatory Compliance process
Play a key role in Payroll training and certification of the individual functions within the Customer Service team
Support the Regional Sales Operations team
Execution of SOC1 Controls related to payroll
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
