IT Business Senior Analyst
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
What you’ll do:
- Formulate and define systems scope and objectives for complex projects and foster communication between business stakeholders and technology
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information·
- Consult with business clients to understand and assess system functional specifications to meet organizational goals
- Gathering of requirements and creation and management of requirement artefacts such as Epics and user stories or Business Requirements documents, including Acceptance criteria and Functional and Non-Functional requirements.
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
- Appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you:
- Significant relevant experience required
- Track record of Agile Scrum Experience
- Proficiency in using Jira and Confluence
- Experience working with Databases and knowledge SQL, with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, diplomatic, management and prioritization skills
- Experience in banking domain or financial services.
- Proven experience of creating system, process and/or data flows using industry tools.
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Problem Solver: Ability to solve complex issues and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.
- Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others’ benefit
- Experience of working in different project methodologies (including Waterfall and Agile) is preferred
- Ability to work with remote teams and remote management
- Some project management experience would be an advantage
- Bachelor's degree/University degree or equivalent experience
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
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Top Skills
Citi Dublin, Dublin, IRL Office
1 N Wall Quay, North Wall, Dublin, Dublin, Ireland
