iRIS Senior Technical Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

Overview of the Role:

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Monitors and validates the addition of new lab specific test units and ranges

• Instructs Result Entry team of 28 regarding required changes to data resulting procedures

• Identify discrepancies on Laboratory reports and normal ranges received from worldwide countries . Troubleshoots the discrepancy and directs result entry team to appropriate corrections.

• Manages client issue research and resolution

•  Performs a quality review process on reference ranges by reviewing a reference range report. 

• Determines if global units are correct in comparison with a list of acceptable units. 

• Performs a quality check of test codes within the laboratory system by entering appropriate and inappropriate information to ensure that the system acts as expected.

• Enters lab results and comments for the second time, as a quality check into the system.

• Releases data/results.

• Identify discrepancies on Laboratory reports and normal ranges.  Troubleshoots the discrepancy and makes appropriate corrections.

• Maintains laboratory accreditations and certificates. Includes sending Missing Certificate queries to the site and uploading certification documents when received.

• Review data sent by the data management team for appropriate flagging of results.

• Work with the Assistant Project Management team with adding test codes for SAE visits.

• Process cumulative data files sent by laboratories. Includes removing visits that have already been entered and separating the data files by subject number.

• Enters lab results and comments for the second time, as a quality check into LIMS.

• Review lab reports for accuracy by comparing the lab report to the requisition form. 

• Trains and mentors new and existing employees in any location.

• Updates lab report with answers to any queries according to the response from the site.

Role Requirements

• Bachelor's in medical technology, A minimum of 3 years’ experience in Medical Technology.

• Exceptional analytical, reasoning and problem-solving skills

• Ability to deal with high stress, excellent organizational skills, ability to multitask, good communication skills, and to be detail oriented. 

• Knowledge of MS Outlook and laboratory systems.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Are you a current ICON Employee? Please click here to apply