Intern - Associate Capacity Engineer

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
After an internship at ServiceNow, you'll have experience with:

• Delivering software as a service (SaaS) based products to customers in real time.
• Operating a Cloud Infrastructure to the highest standards of professionalism and availability.
• Development of tools and processes (monitoring, automation, data manipulation, diagnostics and more) that enable successful automated validations and monitoring of applications and systems.
• Solving big business problems using the Now Platform.
• Understanding both systems administration and configuration, along with monitoring and troubleshooting complex systems prob
• Working with different technologies and scripting/programming lang
• Working in a team with highly talented system engineers, database administrators and software developers focused on operating a state of the art Cloud Infrastructure.
• Managing real world problems and communication to various customers and stakeholders.
• Grow, network, and experience the culture and people at ServiceNow.

Qualifications
To be successful in this role you will:

• Currently enrolled in an accredited university working on a relevant Bachelor's Degree
• Must be a student for the full duration of the internship and returning to college for at least one semester following completion of the internship i.e. graduating no earlier than December 2025
• Must be available to start on 19th May OR 16th June 2025
• Commit to the full-time 12 weeks (3 months) internship
• Knowledge of Linux systems administration
• Knowledge of database administration (SQL, MySQL etc.)
• Knowledge of infrastructure engineering, both on-prem and cloud
• Experience with the latest web standards and good knowledge of web libraries and frameworks
• Experience with scripting languages i.e. Python, Shell, Bash
• Coding experience in JavaScript, and at least one other programming language include but not limited to: Python, Java or C/C++
• Passion for technology and problem solving

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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