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Leads AI and legal technology projects from opportunity assessment through implementation, adoption, optimization, and retirement. Responsibilities include business analysis, requirements gathering, process redesign, change management, vendor engagement, business case development, risk and budget management, training, stakeholder engagement, and monitoring technology adoption. Serves as a subject matter expert for tools such as Microsoft Copilot and Legora while promoting responsible, compliant innovation across the firm.
Arthur Cox LLP is one of Ireland’s leading law firms. We are an “all-island” firm with offices in Dublin and Belfast. We also have offices in London, New York, and San Francisco. Our practice encompasses all aspects of corporate and business law.
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Background to the role:
The legal sector has entered a period of significant change driven by artificial intelligence, automation, data, new client expectations and evolving models of legal service delivery. Arthur Cox has a strong history of innovation and is committed to ensuring that technology is adopted in a practical, responsible and commercially valuable way across the firm.
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Background to the role:
The legal sector has entered a period of significant change driven by artificial intelligence, automation, data, new client expectations and evolving models of legal service delivery. Arthur Cox has a strong history of innovation and is committed to ensuring that technology is adopted in a practical, responsible and commercially valuable way across the firm.
The Innovation & AI team plays a central role in this agenda. Part of the firm’s Legal Tech & Innovation Services Group, the team helps the firm identify, assess, implement and scale the technologies and working practices that will support the future delivery of legal services. It owns the AI and legal technology product portfolio across its full lifecycle — from horizon scanning and opportunity assessment, through pilots, business cases, implementation and adoption, to ongoing optimisation and retirement — and leads the AI Enablement pillar of the firm’s AI strategy, including the adoption and effective use of tools such as Microsoft Copilot, Legora and AI agents. The team works closely with lawyers, Innovation Lawyers, Knowledge, Risk & Compliance, IT and firm leadership to ensure that AI and legal technology are deployed in a way that improves client service, enhances lawyer effectiveness, manages risk and supports the firm’s strategic priorities.
Location: Dublin Ireland
Working model: Hybrid, Permanent
Department: IT
Reports to: Head of Innovation & AI
Overview of the role / About the role:
We are looking to recruit a talented consultant with a track record of driving innovation and delivering technology-enabled transformation projects in a business organisation. This is an ideal opportunity for someone who wants to combine business process design, change management and technology — with a strong and growing emphasis on AI — to transform how the legal profession delivers legal services.
The Innovation Consultant independently leads assigned projects and workstreams, taking responsibility for delivery within agreed priorities, budgets and governance arrangements, while providing guidance to Analysts.
Reporting to the Head of Innovation & AI, and working closely with the team’s Innovation Managers, you will lead the day-to-day delivery of projects and workstreams across the AI and legal technology product lifecycle, including elements of the firm’s AI Enablement agenda. You will tease out and document the underlying requirements of our lawyers, develop the analysis and case for change, and then plan and execute the work to deliver on the agreed objective. You will become an SME on key products and solutions such as Legora and Microsoft Copilot, championing their deployment and promoting usage across the firm.
This is an ideal opportunity for someone who wants to grow a career in a fast-paced and demanding professional services environment where process redesign and AI will drive major disruption over the next decade.
Key Responsibilities
- Taking accountability for the delivery of assigned projects and workstreams, working autonomously within the priorities, success measures and governance set by the Head of Innovation & AI and Innovation Managers.
- Working closely with our lawyers and Innovation Lawyers to develop a deep understanding of legal work and existing processes, in order to identify and assess opportunities to apply AI, legal technology, automation and process redesign, with a strong emphasis on process optimisation and change management.
- Leading delivery activity across the AI and legal technology product lifecycle for assigned products, including horizon scanning, vendor engagement, running proofs of concept and pilots, implementation, adoption and optimisation.
- Delivering assigned elements of the AI Enablement pillar, including driving the adoption and effective use of Legora, Microsoft Copilot and AI agents through practical use cases, training and ongoing support.
- Planning, managing and executing projects and workstreams, including scoping, planning, risk and issue management, and managing delivery and expenditure within an approved budget.
- Documenting requirements and developing the analysis, ROI and recommendation that underpin business cases, supporting the Innovation Manager or Head of Innovation & AI in securing investment approval.
- Recommending options and contributing evidence to lifecycle decisions, including pilot go / no-go, scaling, optimisation and retirement of tools.
- Becoming an SME for key products and solutions, leading on integration, configuration and further customisation to ensure successful rollout.
- Leading the introduction and embedding of new legal technologies and AI tools, including delivering training, presentations and demonstrations to our lawyers.
- Championing and promoting the use of our existing legal tech and AI solutions, proactively identifying opportunities to use technology to solve problems and encouraging innovative uses across the firm.
- Monitoring and reporting on the adoption, usage and benefits of the tools and workstreams you lead, feeding into wider benefits tracking and recommending improvements.
- Leading day-to-day engagement with lawyers, business services teams and vendors, and influencing senior stakeholders to secure support and progress for your work.
- Liaising with IT, Information Security, Risk & Compliance and data owners to ensure that all solutions are introduced and used in accordance with firm policies, regulatory requirements and professional obligations.
- Providing task leadership, technical guidance and quality review to Innovation Analysts working on your projects and workstreams and sharing knowledge across the team.
- Preparing and delivering defined demonstrations and briefings for clients and contributing to pitches and tenders where the firm’s AI, innovation or legal technology capability forms part of the proposition.
- Providing insight on legal market, AI and technology trends, and investigating potential new solutions to ensure we better address the challenges faced by lawyers.
- Championing and fostering a culture of responsible innovation, excellence and continuous improvement within the Innovation & AI team and the firm more broadly.
Skills, Knowledge and Expertise
- Bachelor’s degree or higher required (preferred in Management Information Systems, Computer Science, Business Administration, Commerce or Law.
- 5 years’ applicable experience is essential; experience of leading projects or workstreams with a high degree of autonomy is an advantage.
- Project management and project delivery experience is essential, ideally in a large consulting organisation, law firm or financial services company. A strong understanding of formal project management methodologies is important.
- Experience in leading business application deployments into a business organisation, including business analysis, business requirements gathering, process design, change management and training, is essential.
- Experience in driving process review and process re-engineering projects to deliver process efficiency is essential.
- Experience in screening the technology landscape to quickly identify appropriate solutions to a particular problem is essential.
- An understanding of how Generative AI works, and experience in applying Generative AI tools (e.g. Microsoft Copilot) to achieve useful outcomes in a business context, is essential.
- Certifications in Project Management (e.g. PRINCE2, PMP), Process Re-engineering (e.g. Lean Six Sigma), agile delivery methods (e.g. Certified Scrum Master) or Change Management methodologies are an advantage.
- Experience in configuring and testing process workflows in cloud-based productivity tools (e.g. SharePoint, HighQ, MS Power Platform) is an advantage.
- Strong working knowledge of MS Office (including Project, Word, PowerPoint, Excel and Visio) is essential.
- Familiarity with the challenges affecting law firms and the changing legal services market is desirable but not essential.
- Familiarity with how legal work is delivered is desirable but not essential.
- Familiarity with the legal tech landscape is desirable but not essential.
- Team player with a track record of working in a highly collaborative environment with a diverse group of stakeholders.
- Ability to establish credibility with a diverse group of demanding senior stakeholders.
- Innate curiosity and willingness to learn about the legal business and technology environment, with a strong interest in AI and its practical application.
- Ability to distinguish genuine value from hype and to translate AI and technology developments into practical, well-governed solutions.
- Self-starter with a willingness to be hands-on, demonstrate attention to detail and take ownership of individual and team work, able to operate with a high degree of autonomy.
- Strong interpersonal, influencing and negotiation skills, often needing to influence to get things done rather than direct.
- Good judgement and risk awareness, balancing innovation with information security, data governance and professional obligations.
Benefits
- Competitive salary
- Discretionary bonuses
- 25 days annual leave
- Leading hybrid working policy
- Immediate pension scheme
- Wide-ranging opportunities for involvement in internal committees
- Comprehensive health and wellness benefits including full gym and wellness programmes
About
Arthur Cox is one of Ireland’s leading law firms and provides a comprehensive service to an international client base ranging from multinational organisations, banks and financial institutions, established global leaders to government agencies and new players in emerging industry sectors. Our story has been defined by our progressive outlook. For over 100 years, the firm has led the way in the legal field in Ireland, delivering the best service and support for our clients. With an independent, entrepreneurial spirit of innovation leading the way. Arthur Cox LLP is an equal opportunities employer. We value diversity and encourage applications from all sections of society. Please advise if you have any additional requirements, we will happily assist. Any information disclosed by you in this regard will be kept strictly confidential and shared within the firm only as necessary and with your consent. Reasonable accommodations provided for the purposes of your interview or which you may require during your employment will not be taken into account in hiring decisions.
Arthur Cox Dublin, Dublin, IRL Office
Ten Earlsfort Terrace, Dublin, Dublin, Ireland, D02 T380
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