Implementation Engineer

About us:

At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

• Collaborate closely with the engineering team to understand client technical needs and onboard new customers.

• Be metrics driven to continuously improve the clients experience through the implementation phase.

• Provide technical guidance and support throughout the installation process

• Understand the intricacies of client installations from hardware installations, through setting devices up on client networks towards the goal of connecting up camera streams.

• Communicate potential roadblocks in a timely manner and connect the appropriate stakeholders to eliminate project completion delays.

• Identify trends and inefficiencies within the installation process and work with solutions engineers to develop solutions and tools.

• Develop and maintain strong relationships with key stakeholders, including customers, partners, and industry influencers.

• Stay up to date with industry trends, competitive landscape, and emerging technologies in the field of computer vision.

• Minimum of 3-4 years of experience in a technical role, preferably in the AI or computer vision industry.

• Excellent project management, communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.

• Self-motivated and results-oriented, with a strong sense of ownership and accountability.

• Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.

• Willingness to travel as required for client meetings, conferences, and on-site visits.

• Excellent stakeholder management and relationship management skills.

• Technical skills and/or languages

  • Demonstrated AWS experience

  • Demonstrated experience with technical tools, including

    • AWS Console (or other cloud services tool)

    • Git

  • Demonstrated experience with Unix, including:

    • Networking on Unix

    • Command Line interface

• Previous experience working in a startup environment.

• Experience with deployment and integration of hardware-based technology solutions in real-world applications.

• Previous experience in network and sys admin is a plus

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.