You'll be a key member of the Customer Success team, joining a company experiencing explosive growth as you guide Snyk's customers to achieve resounding success with our Cloud Native Application Security Platform. This role is crucial for ensuring customers advance their security program by effectively implementing the Snyk platform.
As an Implementation Consultant, you’ll play a key role in shaping how modern organizations build and secure software at scale. You’ll join a collaborative, forward-thinking team and help drive our mission to embed security into every part of the AI-native development lifecycle.
What You’ll Do:Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered.
Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams.
Manage and optimize the Snyk Onboarding practices.
Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation.
Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.
Represent the customers' technical requirements to internal and external stakeholders.
3+ years of technical consulting, SaaS software implementation, or customer-facing experience as a technical lead.
Working knowledge of SDLC and DevOps methodologies.
Proven ability to facilitate hands-on technical work and excellent client and project management skills.
Experience with CI/CD and DevOps tools.
Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude.
Willingness to travel up to 15% of the time as the job requires.
Have a degree in Computer Science with experience in programming.
Bring experience as a technical account manager, project manager, solution architect, or sales engineer for AppSec, CI, or DevSecOps products and services.
Hold a security certification such as CEH, CISSP, or CSSLP, or other.
Have experience with enterprise-scale web development technologies and microservices.
Have an interest in application security, and an understanding of the importance of a developer first approach.
#LI-WR1
We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits & Programs
- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
