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What We Do
Indeavor is a growing technology-focused enterprise workforce management solution provider – through our SaaS platform we enable large organizations around the world in the manufacturing, energy production, public service (government), and other complex/dynamic environments with cutting-edge employee scheduling and absence management solutions.
By handling complexity through advanced automation, we ensure our customers always have the right person, in the right place, at the right time. Our Implementation and Customer Success Teams craft and support these solutions to accommodate and streamline essential business drivers and ultimately unlock incredible workforce efficiency.
Our goal is to continue to empower these essential businesses by providing modern and creative software solutions, while partnering with and enabling their most valuable asset – their employees.
What You’ll Do
The Implementation Consultant will serve as a key customer-facing resource, responsible for design, configuration and delivery of scalable Workforce Management solutions. You will support the full implementation lifecycle including requirements elicitations, solution design, data analysis, documentation, configuration, integration, training and testing. Your traits include being a self-motivated leader, organized, flexible, articulate, confident, professional, and thriving in a fast-paced work environment. This position specifically requires flexibility in hours and may require early mornings to work with customers in Asian and Pacific regions.
Key Responsibilities:
- Implement workforce management solutions for enterprise customers using the Indeavor suite of products
- Analyze and document workforce management requirements through build of process flows, use cases and testing scenarios
- Ensure customer solutions are consistent, scalable and supportable across enterprise footprints
- Lead team towards design and build of system integrations for enterprise system connectivity
- Design and deploy End User Training and User Acceptance Testing programs for customer solutions
- Lead and drive issue management with customer stakeholders
- Support design and build of enterprise integrations
- Manage your projects independently to deliver optimized solutions effectively
- Drive adoption through design and delivery of organizational change management initiatives
- Understand and explain highly complex scenarios/issues to high-level stakeholders in a concise way
- Deliver efficiencies through business process re-engineering of core operating practices
- Contribute to successful implementations and drive customer satisfaction as a key member of project teams
What You Bring to Indeavor
You thrive in a customer-facing setting, work fluidly with teammates and find joy in solving complex problems. Your organizational skills are unmatched and pragmatic execution defines your approach towards project delivery. You are confident, inspired by growth, unafraid to fail and relentless towards improving processes. This position specifically requires flexibility in hours and may require early mornings to work with customers in Asian and Pacific regions.
Preferred Skills and Experience
- Possess entrepreneurial spirit, drive and desire to develop within a high-growth company
- Excellent professional communication skills in verbal, written and presentation form
- Flexible, open-minded team player who enjoys working hard to achieve group goals and initiatives
- Experience as a consultant or business analyst supporting software deployments
- Comfort with ambiguity and exceeding expectations across multiple workstreams
- Background in cloud-based software deployment or support a plus
- Fluency in multiple business technology platforms and experience streamlining internal application use
- Business fluency in multiple languages a plus
- Competitive salary & Private health insurance.
- International exposure - Joining our team offers the valuable advantage of collaborating within a diverse, multicultural environment.
- Flexibility - Our operational structure embraces a hybrid model, tailored to accommodate your preferences as well as the requirements of our team.
- Casual and friendly working environment in downtown Athens, right next to the Acropolis Metro Station.
Think Indeavor sounds like home? Great. We can’t wait to get to know you!
Information about the processing of your personal data
The personal data provided by completing this application form will be processed by “INDEAVOR HELLAS SINGLE MEMBER PRIVATE COMPANY” with the distinctive title “INDEAVOR HELLAS S.M.P.C.” (hereinafter referred to as the “Data Controller” and/or “Company”), based in 7, Dion. Areopagitou St., Athens, Greece, 11742, General Commercial Register number: 136371101000, Tax Identification Number: 800686413, Α’ ATHINON Tax Office, e-mail: [email protected], acting as a Controller for considering your job application associated with a specific open role.
We process personal data as your full name, your e-mail address and your resume (which may include your home address, your telephone number, your education etc.). The sole purpose of processing the personal data included in your resume is to evaluate it, as per your request, and examine the possibility of employment. The lawful basis for processing is to take the necessary steps at your request prior to entering into a contract with you.
Your personal data will be processed by the Company's authorized personnel, which have committed themselves to confidentiality.
Retention period
Your personal data will be retained at our database for six (6) months from filling the job vacancy and afterward will be immediately deleted.
Transfer to third parties
We transfer your personal data to our Parent Company “ScheduleSoft Corporation DBA Indeavor”, based in US, and our IT service providers (e.g. Microsoft Corporation), which are considered recipients of your personal data.
Your rights
You can contact us to submit requests regarding the fulfillment of your rights under GDPR (access, correction, deletion, restriction of processing, portability) or any other matter related to the processing of your personal data by sending an e-mail to [email protected].
We will reply to your requests for free, without delay, and in any case within one (1) month after we receive your request. However, if your request is complex or you submit a large number of requests, we will notify you within one (1) month in case we need to take a two (2) months extension, within which we will respond back to you.
We remind you that if you believe the processing of your personal data violates the applicable law for the protection of personal data or that your request has not been sufficiently addressed, you may file a complaint with the Hellenic Data Protection Authority ().
