HR Operations and Payroll (fixed term contract)

Job Description
HR Operations and Payroll (fixed term contract)
# Ireland, Dublin
Department: Shared Services
Vacancy type: 12-month fixed term , full-time
#Hybrid
What you'll do for us

• Manage a broad spectrum of benefits, encompassing enrolment, administration, compliance, communication, and ongoing evaluation, all aimed at enhancing colleague well-being and satisfaction.
• Resolving benefit administration-related helpdesk inquiries assigned by Tier 1 that require subject matter expertise within defined Turnaround Time, providing accurate information and ensuring a high standard of customer service for colleagues.
• Manages administration processes related to significant employee life events, such as marriages, births, or changes in dependent status, ensuring accurate documentation and appropriate adjustments to benefits and records
• Manage various vendor engagement related to Benefits and ensure cost benefit, utilization and service provided is the best standard.
• Collaborate with TA, HR Partners and market to understand and bring to discussions, industry practice, new benefits that will help our employee value proposition and build brand
• Documentation, Letters, mandatory supporting documents and records
• Responsible for drafting and issuing various employee letters, such as probation confirmation, off-cycle compensation changes, Employment verification and reference letters and other HR-related correspondences
• This includes supporting background screening letters for ex-employees, supporting documents required for mobility, employee transfers etcetera
• MyCSC is the source of truth. Regularly track all updates in MyCSC related to employee records to reflect changes in employment status, compensation, leader related and others.
• Enable data quality audits (internal) to validate all key aspects of data on MyCSC
• Ensure changes are shared with Payroll to include in payroll administration.
• Manage and administer leave of absence/sickness, ensuring compliance, effective communication, and seamless coordination with colleagues, leader, HRBP and local statutory authorities where required.
• Ensure payroll inputs are shared on time and with accuracy.
• Share information with vendors, other stakeholders to ensure seamless management of benefits impacted due to LOA
• Conducts comprehensive employee offboarding procedures based on local practices in alignment to local statutory and compliance requirements, benefits termination, and communication with relevant departments including Finance, Facilities, HRBP to ensure a smooth and compliant departure process
• Ensure termination information is updated on records, payroll. Process active/departing employee salary/settlement accurately through or outside the payroll processing system (In-house/ADP/Vendor systems) by ensuring that all information is up-to-date and matches the latest changes in employment status, benefits, deductions or garnishments in compliance with applicable federal and state laws.
• Collaborate with the onboarding team. Ensure that employees have access to and understand their benefits offering.
• Setup of benefits, facilitating communication and ensuring compliance which will enable the new hires to have smooth and positive transition into the organization
• Ensure the security, confidentiality and integrity of employee data managed not limited through spreadsheets, SharePoint or Dropbox .
• Generate various reports including but not limited to Usage and Utilization of benefits, overall cost analysis, and claims summary with regards to medical benefits to aid cost management and forecasting. Identify discrepancies or weaknesses, report them and propose corrective actions.
• Prepare summaries and analyses for management review and decision-making.
• Employee enquiries (HR Helpdesk) - Level 1 support
• Payrol Support

What technical skills, experience, and qualifications do you need?

• Relevant HR Operations experience within a similar role
• Ability to effectively and confidently multi-task, and demonstrate great client service skills
• Flexibility and adaptability
• Possess effective time management skills and the ability to work to deadlines
• Confident presentation skills, and excellent communication skills both verbally and written to be able to liaise with different stakeholders on a technical level
• Be capable of working effectively alone with initiative and be goal orientated, and as part of a team to achieve team objectives
• Be analytical in approach, with a strong sense of initiative and results driven
• Willingness to take on new tasks and identify solutions in order to support the business as required
• Work as part of a team, ensuring that all procedures are followed accurately, allowing for continuity of service during busy periods or times of absence

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.