Head of Delegate Oversight

Waystone leads the way in specialist services for the asset management industry.

Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide.

With over 20 years’ experience and a comprehensive range of specialist services to its name, Waystone is now serving assets under management in excess of $2Tn. Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence.

The Head of Delegate Oversight will play a critical leadership role in shaping oversight strategy, driving process automation, and implementing a unified horizontal operating model across Waystone's UK, Ireland, and Luxembourg jurisdictions. This role will lead the firm’s delegate oversight integration initiatives, enhancing governance frameworks, modernizing operational structures, and enabling alignment across regions.

As Head of Delegate Oversight, the individual will be instrumental in adapting the operating model to navigate the complex regulatory requirements in each jurisdiction serviced, embedding strong governance principles into the broader operational strategy, and reinforcing Waystone’s commitment to excellence in oversight and risk management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Change & Operational Transformation

• Leading change management initiatives to improve delegate oversight mechanisms across UK, Ireland, and Luxembourg.

• Designing and executing a Targeted Operating Model, ensuring compliance with the relevant SLA’s governing activities under oversight.

• Standardise to a horizontal Target Operating Model across locations whilst meeting specific local substance and compliance requirements in each regulated entity
• Optimise service delivery through increased Centralised Operations with horizontal focus across RFS locations
• Re-structure functional teams of Delegate Oversight while maintaining regulatory required oversight substance in core locations.
• Transform operational flow so that data input, report production, and initial review of output are completed by a single dedicated centre for each operational task.

Strategic Oversight & Governance

• Shape and execute the delegate oversight framework across all three jurisdictions in line with CP86 (Ireland), CSSF requirements (Luxembourg), and UK FCA standards.
• Maintain group-wide standards in delegate oversight through completion of initial & ongoing due diligence including the collation of delegate KPI’s, confirmations, and SLA’s
• Maintain accountability for ensuring that local teams have the reporting, tools, and transparency to deliver effective and compliant oversight.
• Ensure the implementation and continuous enhancement of a robust Operational Resilience framework across all jurisdictions, including scenario testing, impact tolerance assessments, and business continuity planning in line with regulatory expectations.

• Provide initial review and challenge, of jurisdictional oversight outputs where required.
• Provide reporting and escalation to local teams in line with jurisdictional service requirements.
• Facilitate periodic reviews of oversight effectiveness across UK, Ireland, and Luxembourg to ensure sustained control.

Regulatory & Compliance Assurance

• Translate jurisdiction-specific regulatory developments that are communicated by the local teams into actionable oversight strategies.

• Ensure that all functions under oversight are monitored in a way that demonstrates compliance with regulatory requirements governing local teams:
• CP86 in Ireland (oversight & delegation governance)
• CSSF Circulars 18/698 and 22/806 in Luxembourg (substance, distribution oversight, and outsourcing)
• FCA's SMCR and related expectations in the UK
• Provide executive-level oversight to support regulatory inspections, thematic reviews, and formal submissions related to delegate oversight, to assist in ensuring alignment with jurisdictional expectations and strategic governance standards.
• Collaborate with legal and compliance teams to assess and integrate jurisdiction-specific requirements into the oversight framework.

Fund Delegate & Outsourcing Oversight

• Lead oversight of third-party delegates and outsourced service providers across regions in line with jurisdiction specific SLAs.
• Ensure that delegation and outsourcing is monitored effectively to align accountability, reporting obligations, and oversight rights with those described in local agreements.
• Provide high-level monitoring of risks and KPIs and escalate deficiencies to local oversight teams appropriately.

Stakeholder Management & Cross-Border Alignment

• Ensure consistent messaging and governance expectations across jurisdictions through transparent communication and alignment meetings.
• Attend and contribute to internal regulated Board meetings as required, providing updates on fund oversight, operational resilience, and regulatory developments.
• Act as a key liaison between the oversight function and the Board, ensuring transparency and alignment on strategic priorities.

People Management Responsibilities

• Lead and develop a high-performing, cross-jurisdictional team across the UK, Ireland, Luxembourg and India.
• Foster a culture of collaboration, accountability, and continuous improvement across regions and functions.
• Align team objectives with regulatory and operational priorities in each jurisdiction.
• Promote consistency in oversight practices through regular communication and shared governance tools.
• Support team development through tailored training, feedback, and performance management.
• Ensure inclusive leadership and effective resource allocation across all jurisdictions.

Regulatory Responsibilities

• Take on a regulated role, if required by local regulation (e.g., SMF under UK SMCR, Designated Person under CP86, Conducting Officer under CSSF), ensuring full accountability for associated responsibilities.
• Meet all relevant fitness and probity standards and maintain ongoing compliance with jurisdictional expectations.
• Ensure that role profiles are updated to reflect any jurisdiction-specific regulatory responsibilities.

REQUIREMENTS

Experience:

• Minimum 15+ years in delegate oversight, fund management, or regulatory compliance.

• Strong understanding of either UK, Irish, or Luxembourg financial regulations with a proven ability to quickly gain an understanding of the other jurisdictions.

Technical Skills:

• Expertise in fund governance, risk management, and compliance frameworks.
• Proficiency in regulatory reporting and audit processes.
• Strong analytical skills for performance evaluation and risk assessment.

Soft Skills:

• Excellent leadership and stakeholder management abilities.
• Strong communication and negotiation skills.
• Ability to work in a cross-jurisdictional environment with diverse regulatory landscapes.

Optional Qualifications:

• Professional Certifications: CFA, FRM, or equivalent financial oversight certifications. Compliance certifications such as ICA, CISI, or equivalent.

Regulatory Experience: Prior experience serving as a Pre-Approved Controlled Function (PCF) under the CBI (Ireland), SMF under FCA (UK SMCR), or Controlled Function under CSSF (Luxembourg) regulatory frameworks is highly desirable.