From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The Role
As Head of Regulatory Compliance (PCF-12) you will be working closely with Paymentsense Ireland Limited (PIL) board and management to continuously enhance the Regulatory Compliance programme for Ireland and EEA. In particular, you will have responsibility for ensuring a second line oversight of regulatory compliance framework and will manage the Central Bank of Ireland (CBI) regulatory interactions and reporting.
The role falls within the category of PCF-12 under the CBI’s Fitness and Probity rules. As such, you will need to meet the fitness (qualifications, skills, and experience) and probity (integrity, reputation, and character) requirements of the role. You will also be subject to detailed background checks, including references, qualifications, and any prior regulatory interactions.
What you will do…
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Lead and enhance the Regulatory Compliance Program (non-AML), overseeing the compliance team and staying updated on regulatory changes to integrate them into practices.
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Manage communication with governance committees, senior management, the board, and the Central Bank, ensuring compliance with obligations and handling regulatory inquiries.
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Provide regulatory training for employees, maintain training records, and review compliance policies, procedures, and monitoring programs to reflect best practices and regulatory developments.
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Track and resolve compliance issues, report to management, and implement initiatives to address risks while embedding sustainable compliance practices.
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Oversee outsourced regulatory compliance activities to ensure alignment with the company’s Outsourcing policy.
What will you bring…
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Proven experience in a similar role within an Irish financial institution, preferably in e-money or payments, with a Bachelor’s degree in Law, Business, or related field, and Licensed Compliance Officer (LCI) qualifications (or equivalent).
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Extensive regulatory compliance experience in payments, card schemes (Visa, MC, Amex), and financial technology, with strong knowledge of Irish and EEA regulatory standards.
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Expertise in developing and managing compliance programs, including monitoring, testing, and assurance, with a track record of guiding cross-functional teams on regulatory matters.
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Pragmatic and commercially-minded, with the ability to thrive in a fast-paced fintech environment, demonstrating a high sense of responsibility, autonomy, and attention to detail.
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Proactive, fair-minded, and vigilant, with a strong ability to assess facts objectively and identify potential regulatory breaches.
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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