General Operative

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

General Operative Cloghran 

We are looking for a General Operative that has a drive and passion for delivering outstanding customer service. Reporting to the Corporate and Van Location Manager, you will be responsible for ensuring efficiency and smooth operation regarding on site vehicle preparation. This role requires dedication and focus, making the customers experience & efficiency your priority.

This is a full time, permanent role working 40 hours per week Monday to Saturday between the hours of 8am-6pm on an agreed roster.

Benefits:

• Competitive Salary

• Twenty- two days annual leave

• Medical refund scheme

• Enhanced statutory sick pay

• Occupational Pension: Employer contribution 1.5%, employee contribution 2%

• Enhanced Maternity and Paternity benefits

• Access to Hubex benefits and discounts platform

• Life Assurance x2 basic salary

• Employee Assistance Programme

• Opportunities for career advancement and professional development

• Voluntary flu vaccination voucher

• Bike to Work Scheme

Key Responsibilities:

• Ensure the consistent quality of vehicles both inside and outside

• Responsible for ensuring vehicle safety checks & audits are completed and documented

• Maintain the compound, ensuring smooth flow of traffic & good appearance

• Be aware of all requirements for vehicles during the day

• Deliver vehicles to customers and other locations when required, using Rentalmatics app

• Responsible for own health and safety and that of other work colleagues

• Act as the face of the company, providing exemplary customer service when required

• Ensure the highest level of attention is placed on the security of company fleet and assets

• Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.

• In addition to the above, employees are required to carry out any reasonable request to perform duties as may be reasonably required within the scope of the job title

Skills Required:

• Team player with excellent presentation and the ability to demonstrate good attention to detail

• Full Clean driving license held for a minimum of 2 years

• Excellent organisational and interpersonal skills

• Ability to work on own initiative

• Good communications skills - both written and verbal

• Mechanical knowledge a plus. i.e. checking oil, tyres etc

Why choose Europcar?

We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

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We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com