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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job DescriptionRole Overview
We are seeking a strategic and commercially astute Gateway Products Lead to own and drive the vision, strategy, and execution of our gateway offerings across Europe. This role will unify and lead the commercial and product direction for all gateway types - internal, reseller, and referred - ensuring a cohesive and competitive proposition in the market.
You will act as the single point of accountability for gateway product strategy, pricing, partner selection, and go-to-market alignment. This is a highly cross-functional role requiring close collaboration with Product, Technology Services, Revenue, GTM, and Professional Services teams.
Key Responsibilities
Strategic Leadership
- Work with Global Gateway leadership on the vision for our gateways
- Define and own the end-to-end strategy for all gateway offerings in Europe.
- Set and maintain a cohesive commercial framework across internal and reseller gateways.
- Identify and evaluate strategic partnerships and referral opportunities in collaboration with Professional Services.
Market & Commercial Insight
- Conduct ongoing market analysis to understand competitive positioning, pricing trends, and emerging technologies.
- Liaise with Revenue and GTM teams to align offerings with market demand and commercial goals.
- Develop and maintain pricing models, commercial terms, and value propositions for each gateway type.
Product Ownership
- Act as the product owner for European gateways, working closely with development teams to manage the backlog and prioritise features.
- Ensure technical feasibility and alignment with broader platform architecture and compliance requirements.
- Translate complex technical topics into clear, business-focused updates for senior stakeholders.
Cross-Functional Collaboration
- Work with Product Leadership to include new capabilities and solutions into our Gateways.
- Partner with Technology Services to ensure operational excellence and scalability of internal gateways.
- Work with Professional Services to ensure seamless customer onboarding and support for referred gateways.
- Coordinate with Legal and Procurement on contracts and partner agreements.
Reporting & Communication
- Provide regular updates to senior leadership on progress, risks, and opportunities.
- Represent the gateway portfolio in executive forums, business reviews, and strategic planning sessions.
Skills & Experience
Essential
- Proven experience in product leadership within the payments or fintech industry, ideally with exposure to gateway technologies.
- Strong understanding of European payment ecosystems, including regulatory and compliance considerations.
- Demonstrated ability to balance commercial and technical priorities.
- Experience working with cross-functional teams in a matrixed environment.
- Excellent stakeholder management and communication skills, with the ability to influence at all levels.
Desirable
- Familiarity with Elavon gateway or similar gateway platforms.
- Experience in partner management and contract negotiation.
- Background in agile product development and backlog management.
Why Join Us?
This is a unique opportunity to shape the future of our gateway strategy in Europe. You’ll be at the centre of a high-impact team, with the autonomy to drive change and the support of a collaborative, forward-thinking team.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
