Fund Services Operations Governance - Vice President

Job Description
At JPMorgan Chase, we are committed to delivering best-in-class fund servicing solutions, supporting the firm's growth and resilience. As part of our team, you will leverage your expertise in fund accounting, transfer agency, and administration services to deliver exceptional results and drive process improvements. Our culture values collaboration, innovation, and continuous development. We invite you to be part of this dynamic environment.
As a Fund Services Operations Governance - Vice President within the Operations Team, you will be at the heart of our fund servicing operations, working closely with internal teams, external vendors, and consultants to ensure smooth operations and compliance. You will manage a diverse team, interpret customer needs, and identify trends to generate innovative solutions. Your strategic planning, stakeholder management, and process automation skills will help improve efficiency and resilience across the business.
Job Responsibilities:

• Oversee all outsourced providers supporting the Fund Services business and ensure all work is completed in accordance with Irish Fund regulations.
• Participate in and lead outsourcing governance meetings with global stakeholders across the outsourced footprints. Partner with regional LOBs and control officers to drive implementation of the outsourcing framework and take ownership of the end-to-end governance model.
• Coordinate and lead Internal Audit and Compliance control reviews, as well as ongoing due diligence of outsourced service providers.
• Undertake periodic health checks to ensure ongoing adherence to outsourcing policies, oversee remediation of issues where appropriate, and manage implementation of Business Resiliency plans in partnership with regional Resiliency teams.
• Ensure accuracy of inter-affiliate agreements, service level agreements, procedures, and business resiliency plans; manage ongoing re-certification; oversee access permissions across outsourced locations; and monitor industry and regulatory obligations, assessing changing requirements with local outsourcing partner teams.
• Report to senior management, risk committees, and the board; regularly review and ensure the team operates within an appropriate control environment.

Required Qualifications, Capabilities, and Skills:

• Knowledge of Irish and broader EMEA regulatory requirements around outsourcing
• Demonstrated ability to think strategically with respect to product and Board strategy.
• Ability to work proactively, independently and effectively within a global organisation
• Ability to work to strict deadlines. Self-starter with minimal supervision required.
• Strong analytical and problem solving skills.
• Strong stakeholder management skills and ability to build key relationships.
• Experience managing a distributed operating model and constituent parts.
• Ability to prioritize multiple tasks and work under pressure
• Ability to make sound decisions, including escalation when appropriate.
• Risk, control and procedure orientated.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.