Reporting to an AVP, the Officer is responsible for ensuring team compliance with operating policies, procedures and guidelines in the timely completion of accurate Net Asset Valuations (NAV). They are also responsible for team development, staff management and enhancing client satisfaction.
As Fund Accounting Manager you will
Take responsibility for the quality of service delivered to assigned clients
Perform and/or monitor quality and internal controls for all team deliverables
Plan and manage the daily processes and the effective utilization of resources with the support of the AVP
Identify issues and problems in service delivery and carry out necessary corrective action, keeping team and AVP informed of issue. Record the issue in an issues log and track progress
Ensure that Key Performance Indicators are produced and dispatched as required
Review corporate documentation on processes, procedures and controls and evaluate the continuing effectiveness of these and related systems, initiating remedial action as necessary. Ensure documentation exists for any client-specific procedures
Monitor errors, complaints and potential breaches. Record as appropriate in the Errors log
Ensure adherence to IFS internal policies and procedures
Manage absences, time keeping and holiday/cover arrangements within the teams
Ensure contingency plans exist for the work of the team and where necessary contribute to the business continuity plans and tests
Participate in the development, testing and implementation of new systems and products
Assist with planning and management of all relevant project work
Assist with recruitment of new staff
Act as focal point for contacts and meetings with other departments and external contacts
Conduct regular and structured team meetings ensuring action points are followed up
Establish and maintain good working relationships with clients, third parties and colleagues, communicating effectively through formalized reporting and ad hoc liaison.
Manage the administration billing process
Manage and complete client initialization and transition
Ensure sufficiently trained staff is available to service the client/s and deliver quality service.
Assume responsibility for the implementation of client specific Fund Accounting projects (new business development review, planning & roll out).
Ensure Director, Assistant Vice President & Donor site CRM are adequately updated on a regular basis regarding all aspects of your client/s account, highlighting all potential risks with possible solutions in a timely manner.
Initial point of contact for Fund Accounting Senior Associate(s) & team members in your charge.
Provide weekly reporting on issues and status to management team.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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