Functional Business Analyst

The Role:

We are looking for an experienced Business Analyst to join our Technology practice who can develop and cultivate long-term client relationships, become a key contributor within multidisciplinary cross-functional project teams, embrace diversity and inclusion, and is a creative problem solver with a passion for transforming enterprise organisations.

The individual will have ownership of the support and maintenance of existing applications as well as experience of working on digital transformation and strategic change projects, assuming responsibility for the successful planning, execution and solution delivery for our public service clients.

Responsibilities include:

• Drive out requirements for, and support delivery of, multiple software solutions across enterprise-wide systems within our clients
• Facilitate meetings with business and application owners to understand problems, define functional requirements and workshop potential solutions
• Perform analysis of existing processes, systems and data, and present comprehensive findings that would support business cases for change
• Map user experience through leveraging tools such as personas and customer journeys, including illustration of As-Is and To-Be solutions
• Document clear functional and non-functional requirements and co-ordinate stakeholder review and approval
• Develop a deep understanding of the business context and domain in which our stakeholders operate
• Build and maintain strong relationships with stakeholders and serve as a subject matter expert
• Support the Business in planning and designing strategic solutions that encourage best practice and instil sustainable long-term value
• Collaborate closely with business users and development teams to ensure quality and timely deliverables
• Complete a cost/benefit analysis and capture a summary of expected vs actual benefits realised from a project delivery
• Support ongoing application maintenance and continuous improvement.

Qualifications, Skills and Experience:

• Bachelor’s degree, preferably in a technology or business-related field
• BCS Business Analysis Certification or equivalent
• At least 4 years’ IT background, including experience in software delivery, with 2 years’ experience in business analysis
• Ability to nurture lasting relationships with clients and to manage stakeholder expectations
• Personal and professional attributes required to influence stakeholders in a constructive way and coach them through change
• Proven success in contributing to a team-oriented environment
• An experienced storyteller with effective verbal and written communication skills, and ability to communicate to a non-technical audience
• Highly experienced in conducting functional requirements workshops, documenting requirements and driving decision making
• Providing guidance and support to QA/Test teams – any test experience would be a bonus
• Risk management  and escalation
• Proficient in adoption of Agile delivery methods
• Competent in estimating effort/duration on assessment of functional business requirements
• Demonstratable problem solving skills and proficiency in Problem and Incident Management processes & procedures
• Proven ability to manage deliverables from inception through design to end-state support

The following factors are also desirable:

• Knowledge of, and passion for, business and technology trends such as GenAI, Cloud, Microservices/APIs, Internet of Things
• Experienced in managing requirements for technology and digital transformation projects
• Exposure to working within the public sector industry 
• Proven knowledge of Application Lifecycle Management and Project Management tools
• Experienced in working with both Waterfall and Agile methodologies
• BABOK / Agile / Jira certifications would be a bonus
• Familiarity operating within a custom application development (e.g. Java).

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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