Nango Logo

Nango

Forward Deployed Engineer (Founding)

Posted 22 Days Ago
Remote
Hiring Remotely in Ireland, IRL
Senior level
Remote
Hiring Remotely in Ireland, IRL
Senior level
Work directly with customers through technical evaluations, implementation, production, and ongoing support. Lead customer calls, pairing sessions, and technical deep dives; build integrations, debug APIs and production systems, and ship full-stack product improvements. Translate customer needs into lasting product solutions, communicate clearly, manage multiple priorities, and influence the product roadmap through customer feedback.
The summary above was generated by AI
Forward Deployed Engineer

Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack.

Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.

What You’ll Do
  • Work directly with customers from technical evaluations to production & beyond.

  • Lead customer calls, pairing sessions, and technical deep dives.

  • Build integrations and resolve complex implementation and platform issues.

  • Ship full-stack product improvements, from design through deployment.

  • Keep customers informed with clear updates, expectations, and next steps.

  • Shape the roadmap with what you learn from customers.

Who You Are
  • You communicate exceptionally well in English, on calls and in writing.

  • You build customer trust, listen carefully, and explain technical tradeoffs clearly.

  • You enjoy frequent customer interaction and helping developers succeed.

  • You have 5+ years of full-stack engineering experience.

  • You translate customer needs into thoughtful, lasting product solutions.

  • You are comfortable debugging APIs, integrations, and production systems.

  • You manage multiple customer priorities and follow through reliably.

  • Experience with developer tools or customer-facing engineering is a plus.

Location

This is a remote role open to candidates based in North America & Europe

Similar Jobs

2 Hours Ago
Remote or Hybrid
Ireland, IRL
Senior level
Senior level
Information Technology • Productivity • Professional Services • Software
Build and architect scalable cloud and on-premises monitoring solutions across infrastructure, APM, and logs. Develop custom automation scripts, create testable configuration patterns, and advise clients on observability, SRE, and DevOps best practices. The role involves working across diverse client environments, managing multiple projects, exploring AI applications in observability, and accommodating US working hours and customer onsite engagements as needed.
Top Skills: AIApplication Performance MonitoringCloud ComputingDatadogDevOpsGoInfrastructure MonitoringLinuxLog ManagementObservabilityOn-Premises InfrastructurePowershellPythonServicenowShell ScriptingSreUnix
Yesterday
Remote or Hybrid
Ringsend, Ulster, IRL
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Designs and evaluates AI agents for infrastructure operations, including workflows, prompts, retrieval, tool selection, guardrails, and regression testing. Builds ground-truth datasets and metrics to measure accuracy, precision, recall, hallucinations, and production quality. Partners with SRE and domain experts to convert operational knowledge into retrievable context, transform workflows, and reduce toil and MTTR. Requires production LLM or agent application experience, strong Python, AI evaluation expertise, and familiarity with agent frameworks and RAG.
Top Skills: Amazon Bedrock AgentcoreDynatraceLanggraphLarge Language Models (Llms)PythonRetrieval-Augmented Generation (Rag)Servicenow
Yesterday
Remote or Hybrid
Ireland, IRL
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads development and production deployment of AI/ML, optimization, generative AI, NLP, intelligent agents, and RPA solutions for supply chain master data. Builds predictive models, autonomous data pipelines, and automation bots; manages model monitoring, retraining, and self-healing capabilities. Partners globally with supply chain, data, and IT stakeholders to deliver phased AI enablement, translate business constraints into scalable solutions, and drive adoption and measurable impact.
Top Skills: AgileAzure Ai FoundryCplexGenerative AiGurobiKinaxisLarge Language ModelsAzureNlpPandasPower AutomatePythonPyTorchRpaScikit-LearnSQLTensorFlowUipath

What you need to know about the Dublin Tech Scene

From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account