The role will report to the Head of UK & Europe Trustee & Fiduciary Account Management working within Citi Depositary Services Ireland DAC. Citi provides Trustee and Depositary related Fiduciary Services to regulated and unregulated investment funds and is a part of the Global Funds Services business. The position will be based in Dublin.
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.
Job Description:
- Work as part of the UK & European Trustee & Fiduciary Account Management team responsible for leading a team of Fiduciary Account Managers, including responsibility for performance reviews and providing direction with team members' career development through training and coaching.
- Act as a senior contact in the delivery of an excellent Depositary service to our clients on all fiduciary matters.
- Responsible for core depositary duties including investment restriction monitoring, periodic NAV reviews, and cash flow monitoring for both UCITS and AIF clients.
- Maintain oversight of Fund Administrators, Managers, and Transfer Agents to ensure that funds for which Citi is the appointed Depositary are managed in accordance with regulatory requirements.
- Work collaboratively with offshored service providers through regular service calls and onsite review meetings to drive operational excellence.
- Ensure a consistent UK & European service and product offering is delivered and, where required, developed for existing and potential fund clients.
- Lead and support the implementation of new business onboarding and fund launches.
- Protect the interests of investors in funds and safeguard Citigroup's franchise, reputation, and fiduciary standing with regulatory bodies and the client base.
Key Responsibilities:
Team Leadership & Fiduciary Oversight
- Lead a team of Fiduciary Account Managers; conduct performance reviews, provide ongoing coaching, and guide career development and professional training.
- Supervise and deliver core depositary functions—daily cash flow monitoring, periodic NAV reviews, and investment restriction monitoring across UCITS and AIF fund structures.
- Manage the annual due diligence plans and oversee Fund Administrators, Investment Managers, and Transfer Agents to verify that all fund administration, valuation, and governance processes comply with regulatory standards.
- Partner collaboratively with offshored service delivery teams through weekly and monthly service calls and operational metrics tracking.
- Ensure agreed Service Level Agreements (SLAs) and commitments are monitored, tracked, and fulfilled, ensuring any operational issues are promptly escalated and followed through to complete resolution.
- Lead and support the onboarding and operational implementation of new fund business and mandate expansions.
Client Management & Stakeholder Relations
- Act as a principal point of contact in delivering high-quality Depositary and Trustee services on all fiduciary matters.
- Present periodic fiduciary reports and governance updates at client board meetings and supporting team preparation.
- Liaise with internal support teams, client representatives, and external counterparties to effectively resolve outstanding queries and operational matters.
- Ensure all statutory and fiduciary duties are fully discharged, protecting investor interests and safeguarding Citigroup's market reputation.
Projects & Continuous Improvement
- Participate with other Depositary jurisdictions on projects associated with regulatory change management, process enhancement, and operational standardization.
- Deliver key business initiatives and ad-hoc projects as directed by the Head of UK & Europe TFS Account Management.
Regulatory Governance & General
- Maintain continuous, in-depth regulatory knowledge for self and the team, keeping fully abreast of updates to UCITS, AIFMD, and other relevant European fund regulations.
- Engage in specialized assignments and support leadership as requested by the Head of UK & Europe Fiduciary Account Management.
Knowledge & Experience
- Professional experience in fiduciary, compliance, depositary/trustee, or broader financial services environments.
- In-depth understanding of European fund regulations, specifically UCITS and AIFMD frameworks.
- Strong technical knowledge of financial instruments, asset classes, and investment strategies.
- Experience in fund governance, administrator oversight, and exceptions-based monitoring.
Qualifications
- Bachelor’s / University degree (or equivalent);
- Relevant Funds industry or compliance qualifications are highly desirable.
Skills & Competencies
- Exemplary personal integrity and adherence to strong ethical standards.
- Strong team management and collaborative leadership skills with the ability to motivate and develop staff.
- Demonstrated ability to multitask, prioritize high-volume deliverables, and maintain sharp attention to detail.
- Excellent oral and written communication skills with proven confidence in engaging with fund boards, senior client executives, and internal stakeholders at all levels.
- Self-starter mindset with the ability to take initiative, solve complex issues, and manage deliverables from inception to completion.
What we can offer you:
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group: Product Management and Development------------------------------------------------------
Job Family:Fiduciary Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:109 920,00 € - 164 880,00 €------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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