About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…
We are seeking and experienced EUC Engineer to join our team on a short-term contract. This role is ideal for someone who can hit the ground running and is comfortable working onsite, delivering in-person technical support to end users within a fast-paced environment.
As the first-line interface for employees, you'll be responsible for ensuring the smooth operation of desktop environments, delivering user-focused support, and assisting with key workplace IT activities. Working closely with the internal IT team, you will act as a proactive extension of that function, providing in-person support, managing workstation setups, and resolving technical issues to maintain a seamless end-user experience.
Please note: this role operates in an office-based model with candidates expected to be able and willing to work from our customer's Dublin office every day.
Required skills:
- Proven experience in an EUC or desktop support role within a professional environment
- Strong problem-solving skills with a customer-centric mindset
- Excellent communication skills and ability to work independently
- Familiarity with desktop operating systems, hardware troubleshooting, and peripheral support
- Comfortable working onsite and supporting users face to face
Key responsibilities & duties include:
- Workstation setups: Install and configure desktops, laptops, peripheral devices, and required software for new and existing employees
- Relocation & desk moves: Provide hands-on support for internal desk moves, including reconfiguring equipment and ensuring minimal disruption to users
- In person support & troubleshooting: Server as the first point of contact for end users requiring technical support, resolving hardware and software issues, and escalating when needed
- General EUC support: Assist with the broader end user computing environment, including printers, AV equipment, and desktop level network connectivity
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: [email protected]
Top Skills
Amach Dublin, Dublin, IRL Office
14 Clanwilliam Court, Dublin, Dublin, Ireland, D02 FK23
