At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.
Enterprise Account Executive
For this role, you need to be relationship builder. Someone who can engage with the largest companies at C-Level and across different levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.
To be successful you will be required to create and implement an account plan for each of your accounts, be already comfortable and using Joint Execution Plans (JEPs) and Business Justification Documents, and comfortable articulating the Business Case/Deal Reviews to SmartBear Exec Sponsor / C Level.
Ideally to be successful in this role you will already be displaying the following characteristics daily in your current position:
About the role
As an Enterprise Account Representative, you will:
- Drive Billings and ARR within an assigned number of clearly identified strategic Accounts.
- Build strategic relationships with VPs and C level contacts within strategic accounts.
- Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, technology requirements, and industry challenges.
- Take ownership of the full sales cycle from lead to close. Discover, prospect and qualify new opportunities as well as expansion and cross-sell opportunities within existing customer base.
- Direct dynamic sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases.
- Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts.
- Collaborate with SE’s, customer success, channel and product owners to share account knowledge and execute sales strategies.
- Work closely with Customer Success team to plan strategic business reviews with your key accounts, in addition to ensuring a successful roll-out, adoption and on-going use of the products.
We are looking for you if you have
- A proven track record with 5-10 years of software sales experience acquiring and cultivating enterprise accounts.
- Demonstrated success in identifying, developing, negotiating, and closing large-scale, multi-product deals to enterprise customers.
- Skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives.
- Excellent verbal and written communication skills and excels leading in-person meetings and web-based demos.
- Knowledge of the software development life cycle and the challenges that software engineers, managers, and executives face, and be equally as comfortable having conversations at every level by phone, email and in person.
- Strong analytical and presentation skills using common sales and business tools.
- Highly organised, results driven, and extremely self-motivated.
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
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