EMEA Scheme Compliance Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Europe, Middle East and Africa Scheme Compliance Analyst do? 

A successful Europe, Middle East and Africa Scheme Compliance Analyst helps ensure Fiserv meets scheme and regulatory obligations while enabling product and operations teams to deliver secure, compliant payment processing.

You will translate scheme rules into practical requirements, lead timely rule-change implementation, and act as a trusted liaison between schemes, product, engineering and operations. You bring precision, commercial awareness and a Partner in Possibility mindset to protect clients and support business growth.

What you will do:

• Monitor and interpret card scheme and network rules (Visa, Mastercard, Amex, Discover/Diners, JCB, UPI and regional schemes) and translate impacts for product and operations.

• Identify, research and write clear business requirements and impact assessments for platform changes.

• Manage scheme rule-change programs, timelines, stakeholder coordination and implementation tracking.

• Perform gap analyses, recommend controls and coordinate remediation plans with engineering, product, operations and risk teams.

• Lead responses to scheme queries, investigations and reporting requests; prepare evidence packs and attestations.

• Prepare and maintain scheme‑facing documentation, policies, self‑assessments and audit artifacts.

• Support audits and scheme assessments as the subject‑matter lead and manage onsite/virtual review activities.

• Design and deliver targeted training and communication to ensure compliance‑by‑design in releases and client migrations.

What you will need to have:

• Strong working knowledge of card scheme rules, transaction lifecycles, chargeback/representment workflows and common scheme reporting.

• Proven ability to perform gap analysis, produce remediation plans and prepare audit evidence.

• Excellent stakeholder management and clear written/verbal communication for technical and non‑technical audiences.

• Strong analytical skills, attention to detail, and the ability to manage multiple parallel workstreams.

• Familiarity with compliance tracking tools and standard project management practices (e.g., Clarity, Jira).

What would be great to have:

• Experience supporting payments platform or product development lifecycles.

• Knowledge of EMV, tokenization, 3‑D Secure, PSD2/SCA or regional regulatory frameworks.

• Prior involvement in scheme investigations, forensic reviews or PCI DSS intersections.

• Hands‑on experience with governance, KPI tracking and audit management tooling.

• Comfort working in a fast‑paced product environment and adapting to evolving scheme requirements.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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