Responsibilities :
The DX Automation Project Manager reports to the Automation manager under the Digital Transformation (DX) area.
The DX Automation Project Manager’s role is to identify, lead and execute the GBS organization’s strategic goal: process automation transformation across the GBS E2E business work streams utilizing Lean and Agile project management methodologies to deliver bottom line quantified results. This includes performing business process assessment, project planning and coordination, process automation technical design facilitation, technical coordination with cross functional teams and sustainment through standard procedures and bot governance.
Ideal candidate should have:
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Experience leading projects (technical or non technical) that requires working with multi-disciplined teams; experience working with world-wide teams preferred;
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Excellent understanding and application of analytical tools and project management tools. Must have MS Project, Visio and MS Office knowledge and use experience
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Experience in gathering and soliciting business/process/customer requirements
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Experience in process automation technology and automation development using simple to complex automation platform
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Experience in defining, monitoring, and reporting key metrics
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Experience in developing and documenting processes
Technical Competence
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Must speak, read and understand English language fluently
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Fundamental project management skills; certification preferred
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Strong meeting, brainstorming and workshop facilitation skills
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Must have strong knowledge and understanding of SAP, SAP modules and workflows
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Should have teaching, presentation and communication skills
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Ability to present and demonstrate complex procedures to diverse groups at various skill levels
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Demonstrate ability to apply a systematic approach to problem solving; Lean / Agile project management experience preferred
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Demonstrate knowledge on how to document current and future state business/transactional processes
Educational Background
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REQUIRED: Degree in Business Management, Engineering, Computer Science, IT or any equivalent
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PREFERRED: Master’s degree in Business Administration, or in the field of IT, RPA or Digital Automation is a plus.
Relevant Work Experience
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REQUIRED:
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Minimum of 5 years operational experience in process analysis, data analysis, continuous and process improvement, operations or related function
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Experience with software and/or automation platform development
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PREFERRED:
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CI or Project Manager work experience
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