Position Summary
Why join our team?
Samsung.com is a key growth area for Samsung. Within the online team, we are building a new commercial function. This role assists in driving and delivering the day-to-day commercial performance of the Ireland eStore.
The role will be passionate about driving online sales across these products, delivering standard online execution processes, including product life cycle management, optimising sales, analysing performance, conducting AB tests, and working closely with the content team.
Role and Responsibilities
Please note this role will be untill the 30th Septemeber 2025
Your key responsibilities
1.Launch products so people can find them
-
Curation of key pages – optimising how products are listed, compared and surfaced across key parts of the site including the homepage, information, category and product pages, right through to the basket and checkout.
-
Taxonomy – making sure products are findable when they are launched
-
Signposting – getting placements across the site to signpost products
2. Improve onsite experience and content
-
Content – curating requests for the creative team to build images and videos for onsite and digital marketing campaigns.
-
Ratings and reviews – working with the content team to ensure customer-generated content is on all the right parts of the site to reinforce the customer's decision to buy.
-
Upselling – product recommendations, bundles, cross-sell and upsell opportunities.
-
QA testing – regular reviewing of the online purchase journey across all areas of the online store, to ensure the purchase process is detailed, intuitive and user-friendly.
-
Email – engaging with the CRM team to build custom email sends for Samsung IE eStore, to target customers with tailored messaging relating to product launches, offers and key sales campaigns.
-
A/B testing - learning and optimising based on what works.
3. Working with Merchandising team
-
Working on a weekly, monthly and quarterly basis through a merchandising plan that aligns with the commercial trading and promotional plan
-
Assist in running a briefing process so that promotions and campaigns are called out clearly and in line with brand guidelines and standard processes.
-
Making informed decisions based on data and insight
-
Active participation in regular trading meetings. The trading team will look to the merchandising team to provide an update on the conversion rate and what it means.
-
Supporting daily and weekly administrative tasks such as launch documents and asset briefs to ensure that all trading and merchandising executives share the workload equally.
4. Analysis
-
Keeping on top of all product movement in and out of the eStore, ensures you are optimising the product offering at all times.
-
Identify trends in the wider market through regular insight check-ins and competitor analysis that can translate into commercial opportunities.
-
Analysing competitors and their online proposition, pricing and promotional strategy to ensure your site is established in the accurate market position, in line with Samsung’s wider strategic direction
-
Implement and support the analysis of localised campaigns.
-
Support all reporting requirements of the Online Lead regarding the commercial performance for the eStore, including weekly trading decks and monthly insight decks.
What we need for this role
To be successful, you will possess the following skills and attributes:
-
Excellent commercial skill
-
Willingness to learn strong IT and digital marketing skills
-
Excellent interpersonal skills
-
Builds positive relationships with Key partners: Develop a network with the wider business including the UK and European teams to ensure we are included in all upcoming opportunities.
-
Customer Champion – Considers the customer in everything they do and understands that we need to look customer first at all times.
-
Multitasking – Has the experience, capability and proficiency to be able to balance multiple projects and tasks and can switch seamlessly between them.
-
Understands Return on Investment and has a strong commercial and business insight to ensure they are focusing on the right things.
-
Data Analytics: Uses strong analytical skills and intuition to analyse data and interpret business insights and trends. Uses data to support decision-making and develops the best solutions, with very keen attention to detail.
-
Track record of making change happen: can optimally handle and implement change programmes by using strong change management and project management skills.
-
Handles difficult situations with thought and confidence; role models clear and encouraging feedback and integrity; strong at leading multiple partners; comfortable in the absence of direction.
What does success look like?
-
Exceeding high-reaching revenue and market share targets
-
Consistently enhancing customer satisfaction metrics and consumer loyalty
-
Establishing Samsung.com as the top-tier destination for premium digital products
-
Driving impactful, data-driven strategies that deliver measurable results
The interview process
TBC
Skills and Qualifications
Benefits of working at Samsung include
-
Hybrid working – 3 days in the office and 2 days at home per week
-
Bonus scheme linked to individual, team and company performance
-
Pension contribution
-
Three volunteering days each year
-
Holiday - 25 days plus bank holidays and an additional day off for your birthday
-
Access to discounts on a wide range of Samsung products
-
Access to a discount shopping portal
-
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
-
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
Please note this role will be untill the 30th Septemeber 2025
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html
