About Turaco
It is urgent to find a way to insure people who are currently uninsured. Turaco’s mission is to liberate individuals from the fear of financial shocks. We aim to insure a billion people, effectively doubling the number of insured individuals worldwide.
Turaco is a rapidly growing financial services company in emerging markets that introduces a new model for health and risk financing tailored to emerging customers. We offer subscription-based insurance for the mass market, bundled with the regular transactions people are already engaged in. We collaborate with business partners to provide affordable insurance products that truly add value to people’s lives. At Turaco, we prioritize simplicity, communication, and transparency as we strive to transform the insurance experience. When it comes to claims, our goal is to pay out quickly and efficiently.
Turaco promotes diversity and inclusion in the workplace; we are building a team where our differences complement each other, making us stronger. We prohibit any form of discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Since launching in February 2019, Turaco has cumulatively acquired over 5 million end users. We are experiencing rapid growth and are looking for team members who can grow alongside us.
To learn more, visit www.turaco.insure
About the Role
The Head of Partnerships will report directly to the CCO and own the health, growth, and long‑term success of Turaco’s partner relationships across all markets.
This role is first and foremost about relationship management. The Head of Partnerships will be a highly visible, trusted, and approachable leader who builds strong relationships with senior partner stakeholders and ensures partners feel supported, heard, and valued throughout the partnership lifecycle.
In addition to leading partner relationships, the role will oversee Account Management teams across markets, ensuring day to day relationship management, excellent execution, and internal coordination in the service of partner success.
Key Roles & Responsibilities
- Serve as the primary relationship owner for Turaco’s most strategic partners, building long‑term, trust‑based relationships with senior decision‑makers and partner teams.
- Directly own accounts generating more than $1M in revenue, ensuring partner satisfaction, retention, growth, and healthy partner P&Ls.
- Act as a trusted advisor and escalation point for partners, proactively identifying risks, resolving concerns, and strengthening collaboration.
- Lead and coach Account Managers across markets to be exceptional relationship managers—empathetic, responsive, proactive, and solutions‑oriented.
- Ensure regular and meaningful partner engagement, including business reviews, strategy sessions, and informal check‑ins to maintain strong alignment.
- Champion the partner perspective internally, coordinating closely with Product, Operations, Claims, Tech, and Finance teams to pre‑empt issues and resolve challenges quickly.
- Lead the launch of new partnerships, ensuring smooth cross‑functional collaboration and a seamless handover from the Business Development team to Account Management.
- Support the BD team during late‑stage sales cycles to establish early rapport and ensure partnerships are operationally and relationally set up for success.
- Identify cross‑sell and up‑sell opportunities through deep understanding of partner needs, priorities, and growth ambitions.
Key Qualifications & Profile
- Strong alignment with Turaco’s values: Push boundaries, Work with excellence, and Profound respect for the individual.
- A natural people person—outgoing, approachable, and energized by building relationships with a wide range of stakeholders.
- Outstanding communication and interpersonal skills, with the ability to build trust quickly with both internal and external partners.
- Proven experience managing and growing complex partnerships across multiple geographies.
- Demonstrated success leading account or relationship management teams to measurable outcomes.
- Strong commercial instincts, with a track record of identifying and closing upsell and expansion opportunities through relationship‑led engagement.
- Comfortable balancing strategic thinking with hands‑on problem solving in a fast‑paced, evolving environment.
- Ability to navigate ambiguity, juggle multiple priorities, and exercise sound judgment.
- Willingness to travel up to 30–40% of the time.
Our Company Culture
At Turaco, our culture is defined by our values: 1) Pushing boundaries, 2) Working with excellence, and 3) Profound respect for the individual. If these values resonate with you, we encourage you to apply!
Total Compensation & Benefits
Turaco offers a competitive salary commensurate with experience. Additionally, we provide a comprehensive benefits package, including stock options and healthcare, all within a supportive company culture that fosters growth and strong professional relationships.
